9 01, 2013

Helping Customers and Staff: SharePoint Solutions for the Retail Market

2020-10-14T11:49:56-07:00January 9th, 2013|

Running a business, regardless of size or type, requires multiple employees or groups to work together toward a common goal. That aim is to provide customers with a great service or product and, through hard work, expand the company. One of the main issues that pops up in every business [...]

28 12, 2012

Closing the Loop: SharePoint Help Desk Ticketing System

2023-04-21T07:06:07-07:00December 28th, 2012|

The amount of daily correspondence a modern company receives can be frightening. Picture this: daily emails, from either employees or customers, bogging down servers and workers alike. Add phone calls, the possibility of web forms and paper memos, making the whole process quite overwhelming. Left unchecked, a company’s I.T. (information [...]

22 12, 2012

The Multiple Advantages of Crow Canyon Software Service Request

2021-01-22T12:54:34-08:00December 22nd, 2012|

Almost all organizations have challenges, particularly in providing services in a consistent manner for all employees and customers using them to be productive in their jobs. Usually, individual service departments are set up to provide these services. Each department, however, has different methods and ways to request services, and the [...]

10 10, 2012

Crow Canyon Customer Service Management V2.0 Announced

2020-11-10T19:38:58-08:00October 10th, 2012|

New SharePoint based applications Merge Contact Management and Customer Service into a Full CRM Suite Crow Canyon’s Customer Service Management extends SharePoint to support a full customer life cycle see it at www.crowcanyon.com Benicia, CA – September 20, 2011 – Crow Canyon Systems, a leading provider of business solutions and applications [...]

Go to Top