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4 09, 2026

Office SharePoint Designer 2013: What It Is, How It Worked, and What Replaces It in 2026

2026-09-04T08:09:03-07:00September 4th, 2026|

Office SharePoint Designer 2013 was Microsoft's free tool for creating and customizing SharePoint sites, forms, workflows, and business applications without traditional programming. It was widely used with SharePoint 2013 and later SharePoint Server versions. However, SharePoint Designer 2013 is now retired. Microsoft ended support for SharePoint Designer 2013 on July 14, 2026, and [...]

3 09, 2026

Air Gap Software: What It Is, How It Works, and How to Choose an Air Gap Solution

2026-09-03T08:02:48-07:00September 3rd, 2026|

Air gap software is software designed to operate in an isolated environment without requiring a connection to the public internet, external cloud services, or other untrusted networks. Organizations use air-gapped software when sensitive systems and data must remain physically or logically separated from outside networks. An air gap solution can be used for [...]

31 08, 2026

Microsoft Equivalent of Google Forms: Microsoft Forms Explained

2026-08-31T08:12:34-07:00August 31st, 2026|

If you're looking for the Microsoft equivalent of Google Forms, the answer is Microsoft Forms. Microsoft Forms is Microsoft's tool for creating surveys, quizzes, polls, questionnaires, and simple data-collection forms. It is designed to work within the Microsoft 365 ecosystem, making it a natural choice for organizations that use Microsoft 365, Teams, Excel, [...]

28 08, 2026

SharePoint Forms in 2026: What They Are, How to Create Them, and Your Options

2026-09-03T12:10:26-07:00August 28th, 2026|

SharePoint forms are the interfaces people use to add, view, and edit information stored in SharePoint lists and libraries. Every SharePoint list includes built-in forms for creating and editing items, and you can customize those forms using native SharePoint features, Microsoft Lists, JSON formatting, Power Apps, or third-party form designers. For simple data [...]

26 08, 2026

Microsoft Help Desk System: Features, Options & Best Practices

2026-09-03T12:03:48-07:00August 26th, 2026|

A Microsoft help desk system gives IT teams a centralized way to capture, organize, assign, track, and resolve employee support requests. The best systems go beyond basic ticket tracking by connecting help desk operations with the Microsoft tools employees already use, including Microsoft 365, Teams, SharePoint, Outlook, and Microsoft Entra ID. For organizations [...]

20 08, 2026

Dynamics 365 Ticketing System: Features, Options & Alternatives

2026-09-03T12:01:58-07:00August 20th, 2026|

Does Dynamics 365 Have a Ticketing System? Yes, Dynamics 365 can be used as a ticketing system. Microsoft Dynamics 365 Customer Service provides case management capabilities for tracking customer issues from intake through resolution, including case records, queues, routing, knowledge management, SLAs, automation, and reporting. However, whether Dynamics 365 is the right ticketing [...]

18 08, 2026

SharePoint Designer for SharePoint Online: What You Need to Know in 2026

2026-08-26T08:23:56-07:00August 18th, 2026|

About this guide: This is a hands-on guide to using SharePoint Designer with SharePoint Online, and what to do now that it has reached end of support. Crow Canyon offers a no-code platform in this space called NITRO Studio, which is covered near the end as one option. The rest of the guide [...]

12 08, 2026

Workflow Automation for Small Business: The Complete 2026 Guide

2026-08-12T17:15:41-07:00August 12th, 2026|

Small businesses today face a familiar challenge: too much manual work, not enough time. Whether it’s processing customer requests, managing approvals, tracking inventory, or coordinating internal tasks, repetitive processes slow teams down and limit growth. Workflow automation solves this problem and in 2026, it’s no longer a “nice to have.” It’s the fastest [...]

5 08, 2026

Microsoft 365 Intune & IT Help Desk: Comparison & Features

2026-08-05T08:44:42-07:00August 5th, 2026|

Quick Answer Microsoft Intune is a unified endpoint management (UEM) platform that enrolls, secures, and manages devices and apps. An IT help desk manages tickets, requests, and workflows. Integrating Intune with Crow Canyon’s NITRO Help Desk for IT links tickets to real devices, improving troubleshooting, automation, and asset accuracy, all inside Microsoft 365. [...]

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