It’s 10 am and already I have received four phishing attempts in my Inbox – fake emails purportedly from Chase Online, Xerox, FedEx, and a VoiceMail service. That does not even include the others in my Junk Mail or that were blocked by anti-phishing filters. I know they are fakes just by looking at [...]
These questions and answers came from our recent webinar with MVP Joel Oleson on "Apps, Forms, Workflows and Tools of Office 365: What to Use When?" We are looking to get you the information you need to be successful in building applications on SharePoint and Office 365. See webinar recording and other information here. - [...]
Chatbots are having a profound impact on how we go about our day-to-day business. Whether internal HR and support bots or customer-focused bots on commercial web sites, chatbots are becoming more mainstream. They are finally starting to come through on their promise of boosting revenue while cutting costs. Artificial Intelligence, Natural Language Processing, and [...]
These questions and answers came from our recent webinar with “Replace InfoPath Forms with NITRO Studio.” We are looking to get you the information you need to be successful in building applications on SharePoint and Office 365. See webinar recording and other information here. - - - - - - - - - - - [...]
User Experience (UX) in IT is typically thought of as a combination of intuitive UI coupled with robust user engagement workflows. In the world of chatbots, however, a strong UX is increasingly associated how a bot uses language to engage with a customer – what could be called the bot’s “personality”. As Natural Language [...]
1999 –when the Internet was still young, 5 years before Facebook was founded, and a “cloud” was still something that floated in the sky. The Millennium and the Year 2K Scare were a year away. Microsoft had just come out with Exchange Server 5.5 and Outlook 97 – at the time, big advancements (over, [...]
The rise of chatbot technology is quickly proving to be more than a mere fad, with a number of major businesses—such as Amtrak and Marriott—enjoying significant financial benefitsfrom their use in customer service settings. The ability of chatbots to effectively engage with customers is due to NLP (Natural Language Processing), a technology that enables [...]
Artificial Intelligence has attracted a lot of attention lately, and will certainly continue to do so as the technology rapidly improves. AI covers a wide range of possibilities, some of which will not appear until well into the future. But one area where AI is already gaining momentum is in the use of bots, specifically [...]
With the release of SharePoint Server 2019 in October, on-premises installations can now take advantage of SharePoint’s “Modern UI”. Microsoft developed the Modern UI as a responsive, more efficient alternative to the “Classic” SharePoint interface. While the Modern UI has been available in SharePoint Online/Office 365 for over a year, it is only with the [...]
Technology speeds ahead and businesses lag behind – that is the reality we encounter everyday here at Crow Canyon Software. Technology advances rapidly. All of us see this as we are barraged daily with new features and enhancements to the products we use. When we open our phones, there are apps to be updated; [...]
