Replace Outdated Paper Forms
Replace the delays, errors and expenses of paper with the speed, accuracy and economy of automated workflows.
Automate Manual Routing Processes
Quickly and easily replace outdated systems for processes such as onboarding, volunteer recruitment, data analysis, and employee requests.
Streamline Ongoing Requests
Increase staff productivity and customer satisfaction by streamlining the wide range of ongoing requests.
Helping Non-Profits Help Others
Modernize, optimize, and streamline all aspects of your non-profit organization to reduce costs, increase profits and provide better service to your communities. Accelerate your mission and drive greater impact.
We provide out-of-the-box applications that meet a wide variety of organizational needs as well as our NITRO Studio™, a no-code/low-code “forms and workflow” development platform where power users can easily create their own solutions. With mobile and cloud friendly interfaces, customizable forms, and powerful workflows, our solutions efficiently and effectively meet your non-profit organization’s needs.
Business Automation Solutions to Move Non-Profit Processes Forward!
| Get Organized with a Modern IT Help Desk
Non-Profit organizations can range from a few participants to multi-country organizations over time. At a certain point, with the many systems, databases, networks, and computers needed to run the organization, robust and efficient IT support desk software is critical to smooth operations. Keep your staff and volunteers focused on your non-profit’s mission by resolving their hardware and software issues quickly with minimum downtime. With the right tools and features, IT support teams become more efficient while improving service quality to end-users. Utilize the Office 365 & SharePoint platform for detailed tracking of IT related requests and efficient queue management. Resolve tickets quickly, reduce downtime, and increase end-user satisfaction. Lower your operational costs while keeping your non-profit staff productive and focused on their work. |
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| Gain Control of Your Assets Keep your non-profit staff and volunteers safe with properly maintained IT hardware and software. Utilize an organized central system for tracking and resolving IT related issues quickly. This solution Office 365 and SharePoint solution keeps your staff and volunteers productive so they can focus on your mission.Save time and money by increasing staff productivity and safety by buying only what is needed, preventing loss and overdue maintenance, and updating inefficient assets.With Crow Canyon IT Asset Management, you will know:
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| Streamline Your Work Order Requests & Maintenance Keep your non-profit staff and volunteers productive by quickly resolving facilities maintenance issues. Minimize facility and equipment downtime by utilizing an organized central system for tracking and resolving maintenance.Keep your staff and volunteers safe with up-to-date facilities and equipment. Ensure timely routine maintenance and repairs with a centralized and well managed work order and facilities maintenance system.With Crow Canyon’s Work Orders Management system, you protect your non-profit organization’s bottom line with longer-lasting facilities and equipment. You save more money. You help more people. |
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| Automate Your Onboarding & Offboarding Onboarding can be challenging in a non-profit organization. Multiple departments need to coordinate registration, training, and setup for new hires and volunteers within HR, IT, Facilities. Automate the onboarding of your organization’s incoming volunteers and staff members to ensure all tasks are completed in a coordinated manner and adhere to your non-profit organization’s protocols. Track the completion of their security certifications to ensure optimal performance and safety for all your volunteers and employees.Get organized with your offboarding tasks! Ensure badges and all equipment are collected, and all permissions are retracted. Utilize a centralized application on your Office 365 / SharePoint platform to improve efficiency and allow your staff to focus on the important job at hand – making greater impact with your mission. |
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| Streamline Your Customer Service Provide superior customer service for your non-profit communities by efficiently handling support inquiries, from initial request to resolution.
Utilize the Office 365 & SharePoint platform to get more return on your existing technology investment and quickly and efficiently turn your support organization into a digital workplace. |
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| Prevent Hidden Costs of Contract Mismanagement
Save time and money in your non-profit agencies by keeping your IT, Assets, and Equipment contracts / renewals organized. According to a Gartner Group study, 60% of all supplier contracts are automatically renewed without the knowledge of the buyer. Contract mismanagement cost organizations millions of dollars from areas including:
Overcome budget constraints and gain control of your costs by streamlining the processes that drive your non-profit organization.
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| Resolve Requests Efficiently & Quickly
Keep your non-profit agency staff members efficient fielding requests, questions and issues coming from other employees, volunteers, donors and clients. Utilizing a centralized and well managed Request Management system, your staff increase productivity by providing speedier fulfillment of these ongoing requests. Your employees and volunteers can self-service in the intuitive Portal interface by accessing a knowledge base, seeing important announcements, submitting tickets, and seeing their ticket statuses. Your staff increase their productivity with automatic ticket routing and performance tracking through metrics reporting. Significantly increase overall operational efficiency and community satisfaction across your entire organization. |
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Featured Case Study
AFS Brings Order to Onboarding
AFS Intercultural Programs utilized Crow Canyon Software’s Onboarding application to provided a powerful and low-cost solution to the employee management problem. AFS was faced with a labor-intensive and manual process to manage onboarding using Excel spreadsheets and Outlook tasks, making it difficult to efficiently track new and departing employees.
The system was racked with problems: missed tasks, delayed responses, and security issues. As a non-profit, it was vital for AFS to make every dollar count and keep administration costs low through improved processes. This Onboarding and Offboarding solution allowed them to easily manage tasks, create easy workflows, and reduce risks for better adherence and accountability.
