Solutions for Remote Workers

Use Business Process Automation to increase operational efficiency – from anywhere!




Use our ready-to-go applications OR build-your-own with NITRO Studio!

Utilize Project Management Tools for Cross-Country Collaboration

NITRO Studio BPA offers pre-built applications that meet the needs of remote workers. In addition, the NITRO Studio Forms & Workflows Platform, with its large degree of flexibility, allows you to build solutions that fit your specific requirements.

Take advantage of your existing investment in Microsoft Office 365 & Teams OR SharePoint On-Premises (2013, 2016, 2019, SE) to power up your remote employees.


Business Process Automation Solutions


IT Help Desk

IT Help Desk

Utilize the Office 365 & SharePoint platform for detailed tracking of IT related requests and efficient queue management. Resolve tickets quickly, reduce downtime, and increase end-user satisfaction. Lower your operational costs while keeping staff productive and focused on their work.




Employee Self Service Portal

Employee Self-Service Portal

Users can create and view their service requests which are sent to the appropriate department. Requests are assigned, escalated, processed, approved, and completed by whatever business procedure that department decides to implement. While users see one interface, the actual processing can take whatever route that is fitting for that request.

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Request Manager

Request Manager

A powerful yet simple and efficient way to provide a central point for submission and tracking of support service requests. Using a ticketing system, requests are routed to the right department or individual for assignment and fulfillment. Requests allow for linking to relevant forms and policies while tracking time, costs, work logs and status throughout the process.

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Access Requests

Access Requests

From a management perspective, knowing who has access to your data and assets is key, but being able to manage those permissions in a convenient interface is critical. Our NITRO business applications amplify SharePoint and Office 365 capabilities to manage lists and forms for access templates, handle log data, and provide data-centric views for reporting.



Equipment Tracking

Equipment Tracking

Using our Equipment Tracking system, your organization can organize a central system to ensure timely routine maintenance and repairs. Know where each piece of equipment is located and when routine maintenance is due. Mange your equipment from anywhere at any time by any staff member.

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Purchasing

Purchasing

Users create purchase requests using a custom form with products and prices from product catalogs, approvers from SharePoint lists – whatever is needed to automate and streamline request creation. The approvals can be one level, or multi-level, and can be as simple as requiring the requester’s manager to approve – or reject!

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Onboarding

Onboarding

Onboarding can be challenging in a financial institution. Multiple departments need to coordinate training and setup for new hires within HR, IT, Facilities, and security regulations. Automate the onboarding of your organization’s incoming staff members to ensure all tasks are completed in a coordinated and regulated manner.

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Leave Requests

Leave Requests

Without an organized system in place to manage the requests, a company will suffer from wasted time and lost efficiency due to delayed and unanswered requests – along with the frustration of employees and customers. Our Request Management System provides options for forms, portals, and email handling that enhances the user experience over and above native SharePoint capabilities.

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Performance Reviews

Performance Reviews

Automate your existing forms and manual routing processes to improve employee service and Human Resources staff productivity. We work with you to automate your HR workflows, seeing where we can simplify things and making sure the right forms have the right information and are routed to the right people.





Temporary Contractors

Temporary Contractor Requests

Simplify and organize bringing temporary contractors on board, as well as make offboarding as painless as possible. Rather than using emails or paper forms, our SharePoint system creates tasks that are routed to the right person or group at the right time. This often spans multiple departments, so having a centralized management system is key.



Project Manager

Project Manager

Easily track progress, budget, status, tasks, and resources for every project. Drill-down into each project to get the details you need to manage the most efficient outcome. Agile reporting works with Excel, Power BI, NITRO Reporting, and more.




Asset Management

Asset Management

Keep staff productive with properly maintained IT hardware and software. Utilize an organized central system for tracking and resolving IT related issues quickly. Save time and money by increasing staff productivity by buying only what is needed, preventing loss and overdue maintenance, and updating assets.

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Microsoft Teams Integration

Using Bots Helps Remote Workers

Running in Microsoft Teams, Office 365, and SharePoint, our bots engage with users 24×7. No vacations, no days off — the Teams bots are always available to help end users and staff! And with Crow Canyon’s telemetry feature, the Teams bots improve over time as usage is tracked and analyzed to maximize performance.

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Featured Case Study

Featured Case Study

Meeting the Demands of Multiple Campuses

Nova Scotia Community College (NSCC) is a thriving college community located on the eastern coast of Canada, with thirteen campuses scattered across its regions. The communications needs of NSCC vary greatly among campuses and require the ongoing efforts of a nimble and well trained IT team. With multiple campuses of varying sizes and in geographically remote areas, and you have an real burden on those in charge of the infrastructure and technology to keep services flowing consistently.

Remote Workforce Resources

Blog Posts

BLOG POST
BPA: Business Process Automation = Business Profit Acceleration

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Asset Management

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Tools to Empower Your Online Workforce: Asset Management

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Webinar Resources

VIDEO SERIES
Use Microsoft Teams to your advantage! View Videos On-Demand

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Blog Posts

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Omnichannel Support for communications using NITRO Studio

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Experience How Crow Canyon Can Benefit Your Department!