What “SharePoint 2016 End of Life” Really Means SharePoint 2016 end of life refers to the point when Microsoft will stop all support and updates for SharePoint Server 2016. According to Microsoft’s official lifecycle timeline, extended support for SharePoint Server 2016 ended on July 14, 2026. Since this date, Microsoft no longer provides security [...]
What Is a SharePoint Migration Service? A SharePoint migration service helps organizations move content, workflows, and data from older systems (on-premises SharePoint, file shares, legacy platforms) into modern environments like SharePoint Online or Microsoft 365. It’s not just about transferring files—it’s about retaining permissions, metadata, customizations, workflows, and structure while ensuring business continuity and [...]
If your organization relies on SharePoint Alerts to stay updated on changes to lists and libraries, there's an important change coming that you can’t ignore. Microsoft is phasing out classic SP alerts, and the clock is ticking. In this article, we’ll explore why replacing SharePoint Alerts is crucial, what the timeline looks like, and [...]
To create a ticketing system in SharePoint, you build a ticket list, customize forms, add automation with Power Automate, configure permissions, and create views for technicians and end users. SharePoint can handle basic ticketing, but advanced features like SLAs, email-to-ticket, dashboards, and AI routing require a purpose-built solution. To create a ticketing system in [...]
Updated August 2026 Organizations leveraging Microsoft 365 often ask a critical question: Can you use SharePoint as an IT ticketing system? The short answer is yes. Native SharePoint lists, forms, and Power Automate flows can be configured to track internal support requests. However, as ticketing volume grows, native configurations hit hard technical limits [...]
Organizations using Microsoft 365 rely on SharePoint for collaboration, document management, and workflow automation. When it comes to IT and service management, teams need more than lists and libraries. They need a SharePoint ticketing system that delivers automation, scalability, and seamless integration across the Microsoft ecosystem. This guide explains what makes an effective SharePoint [...]
A SharePoint workflow is a process automation built using SharePoint lists, libraries, forms, and triggers. SharePoint can support simple approvals and basic routing, but it has limitations: legacy workflow tools are deprecated, Power Automate adds cost and complexity, and advanced automation requires custom development. Organizations that need scalable, no‑code, AI‑powered workflows typically use solutions [...]
For organizations using Microsoft 365, SharePoint serves as a powerful platform for collaboration and document management. However, when it comes to IT and service management, having a trouble ticket system that fully integrates with SharePoint is essential for streamlined support operations. But what should you look for in a SharePoint trouble ticket system? Here [...]
For government agencies, defense contractors, and organizations handling controlled unclassified information (CUI), choosing the right ticketing solution is crucial. A GCC (Government Community Cloud) or GCC High IT help desk must meet strict security, compliance, and operational requirements to support organizations working with the Department of Defense (DoD) or other federal entities. Key Features [...]
A SharePoint IT ticketing system may be an ideal solution for your organization, but how do you know? When do you go the SharePoint route and when is it time to consider other options? Let's start by examining the benefits of a SharePoint ticketing system. 1. Seamless Integration with Microsoft 365 One of the [...]
Crow Canyon Software is passionate about delivering products that make your job easier.
Our business programs automate routine tasks so you can focus on more fulfilling and important work.
Choose the best solutions for your organization from our modular set of applications that run on Microsoft 365, Teams, SharePoint, and Copilots.
PURCHASE REQUEST ALTERNATIVES
HELP DESK ALTERNATIVES
Zendesk Alternative
FreshDesk Alternative
Zoho Desk Alternative
ServiceNow Alternative
HappyFox Alternative
Spiceworks Alternative
Help Scout Alternative
Zammad Alternative
Jira Service Desk Alternative
Desk365 Alternative
WORKFLOW ALTERNATIVES
Nintex Alternative
Power Automate Alternative
InfoPath Alternative
SharePoint Designer Alternative
HCL Lotus Notes Alternative
Microsoft Access Forms Alternative
©2026 Crow Canyon Systems, Inc. | Privacy | Disclosure | Cookie Policy | Data Privacy
