12 06, 2018

Case Study: Managing “Critical Assets” for a Nuclear Power Plant

2020-05-19T16:19:13-07:00June 12th, 2018|

All electricity generators and transmitters in the US and Canada need to comply with strict government regulations. These rules are perpetuated by the North American Electric Reliability Corporation, or “NERC” for short. NERC’s goal is a “highly reliable and secure North American bulk power system”, which we all certainly appreciate when we use our computers, [...]

8 11, 2017

Change Management & Asset Management: Powerful Combo for IT Service Providers

2019-01-26T23:05:27-08:00November 8th, 2017|

In order to enact effective Change Management, IT companies cannot arbitrarily make changes to their infrastructure. Decision-makers need to have a clear picture of their assets from summary and detailed perspectives. They need to know what they have in place and how it is configured before they can make decisions to implement changes — this [...]

17 04, 2017

Using SharePoint to Manage Facilities Requests and Work Orders

2020-05-19T18:30:01-07:00April 17th, 2017|

The brain is a powerful organ that can tackle an amazing amount of data, but keeping track of hundreds or thousands of simultaneous processes is not one of its strong suits. This is best left to computers, which brings us to a business sector that is characterized by a stunning number of moving parts: maintaining [...]

25 03, 2017

Using SharePoint and Office 365 for Equipment Tracking & Work Order Management

2019-01-26T23:38:46-08:00March 25th, 2017|

For any company, no matter how large or small, buying new equipment doesn't end after the purchase. In fact, the list of obligations will have just begun. First, though, what kind of equipment are we talking about? Depending on your industry, the list can be quite varied: Heavy-duty Equipment: Vehicles, buildings, factory machinery, medical machines, [...]

9 03, 2017

Asset Management: Proliferation of Devices Presents Challenges to IT

2019-10-07T13:54:41-07:00March 9th, 2017|

As you can tell just by looking around, electronic devices such as smartphones and tablets have proliferated nearly to the point of ubiquity. Mass production has hammered down price points, making devices accessible to all levels of society and moving them from luxury items to must-have electronics. From an industry perspective, the proliferation of [...]

18 02, 2017

Achieve Work Order Efficiency with Crow Canyon’s Facility Maintenance for SharePoint & Office 365

2019-01-26T23:41:01-08:00February 18th, 2017|

Managing a facility and its equipment, whether it's a business office, manufacturing plant, a warehouse, factory, or a whole campus, is a demanding task that requires a constant, focused effort. A dedicated work order management system is critical to success. The alternative -- addressing maintenance needs on an ad-hoc basis -- is a recipe for [...]

28 11, 2016

Equipment Tracking in SharePoint & Office 365

2020-05-19T18:33:39-07:00November 28th, 2016|

Managing your company's equipment is an ongoing process that requires a significant number of resources. As organizations grow, it is easy to lose track of your assets, resulting in increased costs, mistakes, lost documents, and missed opportunities (expired warranties, lapsed service maintenance, reactive policies, etc.). Proactively managing your equipment is critical to keeping down costs [...]

13 11, 2016

Four IT Asset Management Challenges

2020-05-21T20:09:09-07:00November 13th, 2016|

IT Asset Management is no longer just about keeping track of network servers, desktop computers, and peripheral devices. New challenges have risen as technology marches on: Security has become a major necessity, with systems facing threats from both inside and outside the network. Proper procurement and replacement procedures must be followed. Resilience has to be [...]

2 11, 2016

Asset Management & Equipment Tracking Webinars

2020-05-21T20:08:07-07:00November 2nd, 2016|

November 9 & 10, 2016 - Two Times for Each Topic Last week we demonstrated our Asset Management and Equipment Tracking applications. We showed attendees how to get insight into assets and equipment, whether IT assets or general company equipment: what do you have, what state is it in and what kind of service [...]

31 08, 2016

Choosing Resilience Over Reliability

2019-01-27T00:00:02-08:00August 31st, 2016|

In our Southwest’s Summer Screwup article, we wrote about how a router failure at Southwest Airlines resulted in at least $10 million in lost revenue and millions more in associated costs throughout the travel industry. While doing research for that article, we came across a presentation by Richard Cook, MD, who studied complex systems in [...]

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