31 01, 2019

Questions and Answers from “Infopath Replacement with Crow Canyon’s NITRO Studio”

2019-03-13T18:10:12+00:00January 31st, 2019|

These questions and answers came from our recent webinar with “Replace InfoPath Forms with NITRO Studio.” We are looking to get you the information you need to be successful in building applications on SharePoint and Office 365. See webinar recording and other information here. - - - - - - - - - - - [...]

25 01, 2019

ChatBots Work Best When Personality Matches Purpose

2019-02-11T17:19:09+00:00January 25th, 2019|

User Experience (UX) in IT is typically thought of as a combination of intuitive UI coupled with robust user engagement workflows. In the world of chatbots, however, a strong UX is increasingly associated how a bot uses language to engage with a customer – what could be called the bot’s “personality”. As Natural Language [...]

16 01, 2019

Crow Canyon Celebrates 20th Anniversary!

2019-01-16T21:58:19+00:00January 16th, 2019|

1999 –when the Internet was still young, 5 years before Facebook was founded, and a “cloud” was still something that floated in the sky. The Millennium and the Year 2K Scare were a year away. Microsoft had just come out with Exchange Server 5.5 and Outlook 97 – at the time, big advancements (over, [...]

12 01, 2019

Chatbots and Natural Language Processing

2019-01-25T21:25:39+00:00January 12th, 2019|

The rise of chatbot technology is quickly proving to be more than a mere fad, with a number of major businesses—such as Amtrak and Marriott—enjoying significant financial benefitsfrom their use in customer service settings. The ability of chatbots to effectively engage with customers is due to NLP (Natural Language Processing), a technology that enables [...]