28 01, 2014

Helping Hand: Finding the Best SharePoint Customer Service Consultant

2019-01-27T01:30:06+00:00January 28th, 2014|

Successfully setting the stage for a fully functioning company needs more than people and a bunch of computers. The most talented employees can be burdened by the seemingly endless minutiae involved in launching or expanding a company. These challenging steps are not just about acquiring software or the inputting of pertinent [...]

20 01, 2014

How Can I Help You: Advanced Call Center Software through SharePoint

2019-01-27T01:31:33+00:00January 20th, 2014|

It is hard to imagine the amount of raw information that many companies must manage on a daily basis. Tech companies that oversee multiple product lines, and by extension have many troubleshooting avenues and resources, can receive a daunting number of call-ins. Even smaller companies with fewer products must often deal [...]

17 01, 2014

Reap the Rewards of SharePoint Customer Service Management

2019-01-27T01:32:06+00:00January 17th, 2014|

It sounds like a well-worn adage for every business out there: develop and maintain good customer service. Sure, it seems obvious enough, but with so many things to organize and manage overall, sometimes turning that advice into a concrete process can get lost in the shuffle. Any way that you can [...]

13 01, 2014

The Excellence of Excel Services in SharePoint: Part 2

2019-01-27T01:32:50+00:00January 13th, 2014|

As shown in Part 1 of this blog, Excel Services is a versatile service application that can be scaled out independently to many individual application servers running the ECS (Excel Calculation Server) service. Users can easily explore data and conduct analysis and Excel Services reports that use SQL Server analysis services [...]

9 01, 2014

The Excellence of Excel Services in SharePoint: Part 1

2019-01-27T01:33:25+00:00January 9th, 2014|

What is Excel Services and what is it used for? Among its multiple advantages and capabilities, it allows Excel workbooks that are uploaded to SharePoint to be shared, secured, managed, and used directly inside of a browser. This means that Excel spreadsheets can be viewed and manipulated by users without Microsoft [...]

1 01, 2014

Well Worth It: SharePoint Workflow in the Workplace

2019-01-27T01:34:02+00:00January 1st, 2014|

Business is a collaborative effort; it takes the efforts of many to get a project off the ground, running smoothly and, ultimately, properly completed. When your company implements a customizable, easy-to-use process that keeps everyone in the loop simultaneously, assignments remain on track and culminate in success. SharePoint workflow is part [...]