2 05, 2018

SharePoint Conference North America: Here We Come!

2021-01-19T09:12:40-08:00May 2nd, 2018|

The excitement is building for the NITRO Studio, our application creation platform for Office 365 and SharePoint. NITRO Studio is a unique collection of apps that enhance SharePoint with forms, workflows, reporting, portals, and more. Our goal is to “put the power in your hands” so you can easily create applications, whether simple or [...]

9 03, 2018

Case Study: Request Tracking Solution for U.S. Government Agency

2021-07-07T15:39:26-07:00March 9th, 2018|

The Crow Canyon Request Manager for SharePoint transformed the way a U.S. government agency worked, empowering it to move away from outdated manual processes and embrace digitized and automated solutions that integrate seamlessly with its existing IT framework. Two challenges: Regulations and Outdated Methods When it comes to regulations, few sectors are as stringent [...]

30 01, 2018

SharePoint Conference North America, May 2018

2022-11-22T11:42:26-08:00January 30th, 2018|

May 2016 and May 2017 saw major announcements from Microsoft on the Future of SharePoint. This May will be no different, only louder with a major SharePoint conference happening in Las Vegas. Planning and preparation for the SharePoint Conference North America in Las Vegas is well underway, with over 50 sponsors and over 100 [...]

22 01, 2018

Customer Service Software for an International Bank CASE STUDY

2021-07-07T15:42:44-07:00January 22nd, 2018|

Customer satisfaction is critical in any industry, but in banking, it is especially important for maintaining long-term relationships with clients in the face of competitive pressure. Studies have shown again and again that “personalized customer service” makes a huge difference in determining whether a customer sticks with a bank or moves to another. “Great [...]

15 01, 2018

Membership Service System for Non-Profit CASE STUDY

2021-07-07T15:44:24-07:00January 15th, 2018|

Many organizations still use outdated tools for their customer service needs, such as e-mails, attachments, spreadsheets, and even pen and paper. This may be fine when an organization first forms, but as it grows and scales upwards, this approach causes an array of customer service challenges. One of our clients, a large religious organization, [...]

8 01, 2018

Customer Support for Manufacturer of Industrial Computers CASE STUDY

2021-07-08T07:40:33-07:00January 8th, 2018|

Recently, a manufacturer of "industrial computers" approached us with a need for a system that provides support and service of the computers it builds and send out to its customers. The company’s specialized industrial computers are a breed of their own in terms of maintenance, customized equipment, repair, operation, and upgrades. These computers differ [...]

28 12, 2017

Multi-Geo Office 365: Solving the Data Residency Challenge

2021-01-20T11:56:42-08:00December 28th, 2017|

As more and more IT companies transition to a cloud or hybrid architecture, there is an increasing concern over data security and compliance. Constantly evolving international data protection laws mandate how organizations manage their customer's data. But, more often than not, the question is not what is stored... but where it is stored. Regulations [...]

8 12, 2017

Manage Information Overload with SharePoint & Office 365 Applications

2021-01-20T11:57:19-08:00December 8th, 2017|

Information Overload is a serious problem for individuals and for businesses. Emails, Twitter feeds, web sites, texting, smartphones, let alone TV and numerous channels available 24x7, all seek to grab our attention and pull our focus away from the tasks at hand. In the business environment, important information -- a request, task, meeting, project, [...]

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