Southwest’s Summer Screwup

There we were in Oakland airport last Thursday, having dutifully arrived at 5 am for our 6 am Southwest Airlines flight to Salt Lake City. I had heard about the computer “glitch” that Southwest had the day before, and saw the long lines and bleary-eyed people when we arrived at the airport, but I was [...]

2019-01-27T00:12:42+00:00July 26th, 2016|

User Experience Improvements Come to SharePoint

Microsoft SharePoint can do awesome things, but its interface can be quite unintuitive at times. The result has been that while the number of SharePoint licenses has increased rapidly year-over-year, end-user adoption rates have not followed suit. By contrast, the Microsoft Office suite of productivity tools has evolved into a leader in intuitive, user-friendly design. [...]

2019-01-27T00:13:46+00:00July 18th, 2016|

Implementing a SharePoint-based Help Desk That Meets ITIL Service Desk Standards

In the late 1980s, the UK government decided to tackle the need for standardization in the burgeoning IT industry. Over time, this set of standards coalesced into a program called IT Service Management (ITSM) and, within that program, a specific subset of practices evolved that is now referred to as ITIL: Information Technology Infrastructure Library. [...]

2019-01-27T00:14:23+00:00July 7th, 2016|

“It’s Our Policy to Have Policies”: Using SharePoint for Policy & Procedure Document Management

Keeping documentation on policies, procedures, and guidelines up-to-date – and making sure the responsible employees read and abide by them – is one of the major headaches of many businesses. It is also critical to meeting regulatory and compliance requirements as well as avoiding fines from overseeing agencies. Where does this apply? Just about in [...]

2019-01-27T00:15:05+00:00June 24th, 2016|

Have you heard about Microsoft Flow and PowerApps?

The new SharePoint Development Framework was not the only news to come out of San Francisco at Microsoft's Future of SharePoint event last month -- Microsoft Flow and Microsoft PowerApps also made their appearance. These new tools are aimed at increasing business efficiency, particularly in terms of automation. Going with the Flow Microsoft Flow allows [...]

2019-01-27T00:15:48+00:00June 15th, 2016|

Microsoft Introduces new SharePoint Development Framework

What is the new “SharePoint Development Framework” that Microsoft talked about at its Future of SharePoint event May 4th? What value does it bring to SharePoint development – and ultimately, to businesses that use SharePoint? Many Technet and blog articles delve into the programming particulars of this new framework, and we will leave them to [...]

2019-01-27T00:16:24+00:00June 2nd, 2016|

Office Graph Takes Center Stage

On May 4th, Microsoft hosted the Future of SharePoint event in San Francisco, which coincided with the general release of SharePoint 2016. The overall purpose was to highlight what users can expect in SharePoint's future and to get them enthused about the overall direction of SharePoint. Office Graph Moves Front and Center One key component [...]

2019-01-27T00:17:07+00:00May 18th, 2016|

SharePoint On-premises: Here to Stay!

“We remain committed to our customer’s on-premises and do not consider SharePoint Server 2016 to be the last on-premises server release.” -- Bill Baer, SharePoint Senior Product Manager blog post, May 4, 2016. With the release of SharePoint 2016 last week, Microsoft confirmed its commitment to providing a powerful and innovative on-premises SharePoint platform. Previously, [...]

2019-01-27T00:17:44+00:00May 11th, 2016|

“Future of SharePoint”: What You Need to Know

There was so much covered in Microsoft's Future of SharePoint presentation today! Here are the key takeaways, from our perspective: (You can view the presentation here (requires registration).) SharePoint On-premises Is Here To Stay Microsoft is committed to maintaining and improving SharePoint on-premises. Coming in 2017, Microsoft will release feature pack updates for SharePoint Server [...]

2019-01-27T00:18:20+00:00May 4th, 2016|

Asset Management Keeps Healthcare Healthy

Keeping track of assets is always an important task, but it is particularly critical in the healthcare industry. In addition to the risk of financial loss, keeping track of medical equipment brings a new angle to the story: patient health. If certain assets are lost, unaccounted for, or missing, the results could be dire for [...]

2019-01-27T00:19:31+00:00May 4th, 2016|
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