With the rise of Copilots, many organizations find themselves asking "is Copilot safe?" The answer lies in the data used for the Copilot. For example, Crow Canyon’s NITRO Studio 3.2 offers an easy, straightforward way to build the Copilot you need to bring the benefits of AI to your organization. Using a targeted data [...]
When IT teams at a mid-sized county agency grew frustrated with Power Automate’s limitations, they searched for a better solution. The platform’s complex licensing model, hidden costs, and slow development cycles were stifling productivity. That’s when they found NITRO Studio, a workflow automation platform designed specifically for Microsoft 365. Within weeks, they built dynamic [...]
In today’s fast-paced digital economy, businesses can no longer afford to rely on manual processes and siloed systems. They need intelligent tools that not only automate repetitive tasks but also provide strategic insights. This is where AI and automation come in—transforming the way organizations operate, make decisions, and serve customers. Why AI and Automation [...]
For years, organizations relied on legacy tools like Microsoft InfoPath, Microsoft Access Forms, and HCL Notes (formerly Lotus Notes) to build custom forms and automate workflows. These platforms served their purpose in their time—but times have changed. With the rapid shift to cloud computing, Microsoft 365, and modern digital workplaces, these outdated systems are [...]
In any organization, controlling spending and ensuring proper oversight of purchases is essential. That’s where a purchase request form comes in. Often the first step in the procurement process, a purchase request form helps staff formally initiate a request to buy goods or services. But when this process is done manually—on paper, via email, [...]
When choosing help desk software, organizations face a critical decision: find a solution that not only resolves tickets efficiently but also integrates seamlessly into the existing IT ecosystem. Two notable options are SysAid Help Desk Software and NITRO Help Desk—each offering robust features, but with key differences in approach, usability, and overall value. Let’s [...]
When most people think of Microsoft Teams, they think of chat, calls, and meetings. But what if Teams could be more than just a collaboration tool? What if it could become the central command center for IT support, HR inquiries, facilities requests, and more? The truth is, with the right technology, MS Teams can [...]
Help desk software is no longer just a ticketing tool—it's a central hub for managing service delivery, streamlining internal workflows, and improving user satisfaction. With so many options on the market, businesses are rightfully asking: Which help desk system actually works best for our unique needs—especially if we're already in the Microsoft 365 environment? [...]
When a global nonprofit slashed ticket resolution times by 40% without purchasing new software, IT leaders paid attention. The secret? Help desk software built entirely within Microsoft 365 and Teams. As organizations navigate digital transformation, they’re discovering that the future of help desk operations isn’t in switching platforms—it’s in leveraging the platforms they already [...]
Choosing the right help desk solution is crucial for organizations aiming to improve support efficiency, streamline issue resolution, and boost user satisfaction. In this article, we’ll explore the top five help desk systems available in 2025, breaking down their pros and cons to help you make an informed decision. We’ll look at each platform’s [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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