The right purchase requisition software combined with the right implementation can be a powerhouse of benefits for your organization. Conversely, there are some fairly common mistakes that will completely undermine the benefits of your purchase requisition software. Here are some of the biggest mistakes to avoid: Insufficient User Training: Mistake: Neglecting to provide thorough [...]
More work happens in Teams than ever before and let's face it - that isn't going to change anytime soon. That's why we took our Microsoft Teams ticketing system to a new level with the NITRO Help Desk Teams App. The app takes all the features of a robust help desk and puts them [...]
Crow Canyon Software announces NITRO Copilot for NITRO Help Desk. Leveraging the power of Microsoft Copilot, along with your unique enterprise data, NITRO Help Desk's NITRO Copilot helps you take service to the next level. Learn why more organizations are adding an AI knowledge base. Enterprise Data + Copilot = NITRO's KB Copilot Now you [...]
When choosing a PO system for a small business, it's essential to consider various factors to ensure that the selected system meets the specific needs and requirements of the business. There are six key aspects to look for in a purchase order system for a small business: 1. Ease of Use: Look for a [...]
While SharePoint is a powerful platform for collaboration and document management, building your own homegrown SharePoint ticketing system has limitations. It is much better to go with an experienced vendor who can provide a robust ticketing system in SharePoint. We at Crow Canyon provide such a system, NITRO Help Desk. Here are 6 common [...]
Microsoft Teams as ticketing system: leveraging Teams can be very powerful. There are many benefits of using Microsoft Teams as a ticketing system including: integration familiar interface real-time communication customization centralized communication mobile accessibility scalability security and compliance and more Most of today's workforce uses Teams day in, day out anyway, so why not [...]
With the rise of Power Platform, more hobbyists and citizen developers may be tempted to try to build a ticketing system from scratch to save a few dollars upfront, but just because you can doesn’t mean you should. There are 4 key hidden costs to building your own ticketing system that you must consider. [...]
SharePoint can be used to create a very basic ticketing system, but fully building a SharePoint helpdesk ticketing system yourself has limitations compared to dedicated ticketing systems or helpdesk software. Here are some of the limitations you might encounter when using SharePoint for ticketing: 1. Limited Automation: While SharePoint does offer workflow capabilities, they [...]
What does Crow Canyon Software do for California government? Well...quite a lot! California state agencies use Crow Canyon Software for a variety of purposes to meet the needs of citizens more effectively and modernize their workplace. Using Crow Canyon’s NITRO Help Desk, NITRO Studio, and other tools that run in the M365, Teams, and [...]
Good government asset management software is crucial for efficiently tracking, managing, and maintaining valuable assets. These assets can be anything from laptops to uniforms or cars to warranties for in-office equipment and more. When evaluating such a solution, it is important to consider five key factors: 1. Customizability and Flexibility: Every government agency has [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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