Category : SharePoint

21 08, 2025

Helpdesk System in SharePoint: The Best Options and Why NITRO Help Desk is the Ultimate Choice

2025-08-21T09:25:37-07:00August 21st, 2025|

When organizations adopt Microsoft 365 and SharePoint, they often look for ways to centralize IT support and employee requests. A helpdesk system in SharePoint is one of the smartest moves you can make—it leverages the tools your team already uses while keeping support tickets, workflows, and reporting in one secure environment. But what are [...]

5 08, 2025

The Best Alternative to SharePoint Designer: Why NITRO Studio Is the Right Choice

2025-08-05T08:22:09-07:00August 5th, 2025|

If you've been using SharePoint Designer to build workflows, customize forms, or automate processes in SharePoint, you're likely aware that Microsoft has deprecated the tool and halted its development. As a result, organizations still relying on SharePoint Designer are now facing a critical question: what’s the best alternative to SharePoint Designer? In this post, [...]

24 06, 2025

Time to Replace SharePoint Alerts: What You Need to Know and Why NITRO Studio is the Ideal Solution

2025-07-31T12:58:36-07:00June 24th, 2025|

If your organization relies on SharePoint alerts to stay updated on changes to lists and libraries, there's an important change coming that you can’t ignore. Microsoft is phasing out classic SP alerts, and the clock is ticking. In this article, we’ll explore why replacing SharePoint alerts is crucial, what the timeline looks like, and [...]

11 06, 2025

Why SharePoint Help Desk Software Makes Sense—And Why NITRO Help Desk Is the Smartest Choice

2025-07-18T09:51:33-07:00June 11th, 2025|

When an organization starts to outgrow shared inboxes, spreadsheets, and makeshift tracking systems, it often faces a critical decision: How to manage IT support requests efficiently without disrupting existing workflows or investing in costly, standalone systems. That’s where SharePoint help desk software comes in—and why solutions like NITRO Help Desk stand out as game-changers, [...]

28 04, 2025

How to Create a SharePoint Helpdesk (and Why It’s Often Better to Choose a Built Solution)

2025-08-06T17:25:30-07:00April 28th, 2025|

When your organization already uses Microsoft SharePoint, the idea of building your own helpdesk directly within it can be appealing. After all, SharePoint is flexible, secure, and already integrated into your Microsoft 365 environment. For IT teams, HR departments, or other internal service providers, setting up a SharePoint helpdesk seems like a natural next [...]

21 04, 2025

Using SharePoint as a Ticketing System

2025-06-05T14:20:36-07:00April 21st, 2025|

Transforming SharePoint into a Ticketing System: A Smart Move for Modern Organizations When the IT team at a mid-sized government agency faced growing support requests, they turned to the tools they already had. Like many organizations, they were using Microsoft SharePoint for document management and collaboration. The question became: could SharePoint also be used [...]

14 04, 2025

5 Things to Look for in a SharePoint Ticket System

2025-06-05T14:21:15-07:00April 14th, 2025|

For organizations using Microsoft 365, SharePoint is a powerful platform for collaboration and document management. However, when it comes to IT and service management, having a ticketing system that fully integrates with SharePoint is essential for streamlined support operations. But what should you look for in a SharePoint ticket system? Here are the key [...]

11 04, 2025

SharePoint for Workflow: When You Need More

2025-05-05T12:28:24-07:00April 11th, 2025|

SharePoint is a powerful platform for collaboration and document management, and many organizations use it to build workflows for automating business processes. However, while SharePoint (SP) does offer built-in workflow capabilities, there are significant limitations that can make workflow automation complex and inefficient. Fortunately, NITRO Studio provides a superior alternative, offering enhanced flexibility, advanced [...]

7 04, 2025

5 Features to Look for in a SharePoint Trouble Ticket System

2025-04-14T09:13:33-07:00April 7th, 2025|

For organizations using Microsoft 365, SharePoint serves as a powerful platform for collaboration and document management. However, when it comes to IT and service management, having a trouble ticket system that fully integrates with SharePoint is essential for streamlined support operations. But what should you look for in a SharePoint trouble ticket system? Here [...]

4 02, 2025

6 Things to Look for in a GCC IT Help Desk

2025-02-14T20:22:52-08:00February 4th, 2025|

For government agencies, defense contractors, and organizations handling controlled unclassified information (CUI), choosing the right ticketing solution is crucial. A GCC (Government Community Cloud) or GCC High IT help desk must meet strict security, compliance, and operational requirements to support organizations working with the Department of Defense (DoD) or other federal entities. Key Features [...]

Go to Top