What “SharePoint 2016 End of Life” Really Means SharePoint 2016 end of life refers to the point when Microsoft will stop all support and updates for SharePoint Server 2016. According to Microsoft’s official lifecycle timeline, extended support for SharePoint Server 2016 ends on July 14, 2026. After this date, Microsoft will no longer provide [...]
What Is a SharePoint Migration Service? A SharePoint migration service helps organizations move content, workflows, and data from older systems (on-premises SharePoint, file shares, legacy platforms) into modern environments like SharePoint Online or Microsoft 365. It’s not just about transferring files—it’s about retaining permissions, metadata, customizations, workflows, and structure while ensuring business continuity and [...]
Discover how to build or choose the right IT ticketing system on SharePoint — and why NITRO Help Desk stands out as the most effective solution. Introduction: When Spreadsheets No Longer Cut It Every growing IT team eventually faces the same problem: managing support tickets through spreadsheets or emails quickly becomes unmanageable.Take Sarah, an [...]
Organizations rely on Microsoft SharePoint for collaboration, document management, and communication. But one of SharePoint’s most powerful—yet often underutilized—features is workflows. Workflows in SharePoint automate routine tasks, enforce consistency, and free up teams from repetitive manual work. When designed well, these workflows can transform business processes. And when paired with solutions like NITRO Studio, [...]
When organizations adopt Microsoft 365 and SharePoint, they often look for ways to centralize IT support and employee requests. A helpdesk system in SharePoint is one of the smartest moves you can make—it leverages the tools your team already uses while keeping support tickets, workflows, and reporting in one secure environment. But what are [...]
If you've been using SharePoint Designer to build workflows, customize forms, or automate processes in SharePoint, you're likely aware that Microsoft has deprecated the tool and halted its development. As a result, organizations still relying on SharePoint Designer are now facing a critical question: what’s the best alternative to SharePoint Designer? In this post, [...]
If your organization relies on SharePoint Alerts to stay updated on changes to lists and libraries, there's an important change coming that you can’t ignore. Microsoft is phasing out classic SP alerts, and the clock is ticking. In this article, we’ll explore why replacing SharePoint alerts is crucial, what the timeline looks like, and [...]
When an organization starts to outgrow shared inboxes, spreadsheets, and makeshift tracking systems, it often faces a critical decision: How to manage IT support requests efficiently without disrupting existing workflows or investing in costly, standalone systems. That’s where SharePoint help desk software comes in—and why solutions like NITRO Help Desk stand out as game-changers, [...]
When your organization already uses Microsoft SharePoint, the idea of building your own helpdesk directly within it can be appealing. After all, SharePoint is flexible, secure, and already integrated into your Microsoft 365 environment. For IT teams, HR departments, or other internal service providers, setting up a SharePoint helpdesk seems like a natural next [...]
Transforming SharePoint into a Ticketing System: A Smart Move for Modern Organizations When the IT team at a mid-sized government agency faced growing support requests, they turned to the tools they already had. Like many organizations, they were using Microsoft SharePoint for document management and collaboration. The question became: could SharePoint also be used to [...]
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