Category : Crow Canyon Blog

27 05, 2025

InfoPath 2013: What It Did, Why It Mattered, and Why It’s Time to Move On

2025-07-29T12:40:14-07:00May 27th, 2025|

What Is Microsoft InfoPath 2013? Microsoft released InfoPath 2013 as part of the Office 2013 suite to help users create electronic forms that integrated with SharePoint and other Microsoft tools. It allowed business users to build custom forms without writing code, using a drag-and-drop interface to collect and manage data efficiently. For a time, [...]

23 05, 2025

Public Housing Authority Software: A Smarter Way to Serve Communities

2025-07-29T12:51:28-07:00May 23rd, 2025|

Public Housing Authorities (PHAs) across the U.S. are tasked with one of society’s most critical missions: providing safe, affordable housing to low-income individuals and families. But achieving this mission is growing more complex due to aging infrastructure, increasing compliance demands, limited budgets, and rising resident expectations. PHAs deserve good public housing authority software. Many [...]

21 05, 2025

Why a SharePoint Help Desk Application is a Smart Move—and Why NITRO Help Desk is the Best Choice

2025-06-12T12:58:41-07:00May 21st, 2025|

When organizations already using Microsoft 365 start experiencing bottlenecks in internal support, the solution often lies closer than expected—within SharePoint itself. A SharePoint-based help desk application offers a seamless, cost-effective way to manage service requests while leveraging the tools your team already knows. However, not all SharePoint help desk solutions are created equal. While [...]

19 05, 2025

Power Platform Alternatives: Why Choose NITRO Studio Over Microsoft Power Platform?

2025-07-30T12:20:56-07:00May 19th, 2025|

When organizations look to automate processes, streamline workflows, and modernize forms in Microsoft 365 and SharePoint, two names often come up: NITRO Studio and Microsoft Power Platform. While both platforms are powerful in their own right, the choice comes down to what best fits your needs for cost-efficiency, ease of use, native integration, and [...]

16 05, 2025

Why Custom Business Process Automation Services Are Essential

2025-05-06T19:11:44-07:00May 16th, 2025|

When a large manufacturer realized its internal purchase order approvals were taking up to three weeks—delaying projects, frustrating employees, and causing budget overruns—the executive team knew something had to change. Off-the-shelf automation tools had already been tried, but they simply didn’t match the company's complex approval hierarchy and compliance requirements. What the organization needed [...]

14 05, 2025

Automating Processes to Boost Efficiency and Accelerate Growth

2025-05-19T11:56:49-07:00May 14th, 2025|

In today’s business environment, manual processes no longer cut it. When HR relies on spreadsheets or IT handles tickets by hand, inefficiencies quickly multiply. As a result, teams waste valuable time and resources. Fortunately, automating processes can help tremendously. By automating routine tasks, organizations can reduce delays, minimize errors, and shift their focus to [...]

12 05, 2025

Mastering Workflow AI Automation: How to Streamline Processes

2025-07-29T10:00:16-07:00May 12th, 2025|

In the not-so-distant past, an IT manager at a mid-sized public sector organization found themselves buried in a mountain of repetitive support tickets, manual data entries, and missed approvals. Every day was a cycle of catching up—and never getting ahead. That is, until their team implemented workflow automation powered by AI. Within weeks, response [...]

9 05, 2025

Choosing the Right Ticketing System Software: Why NITRO Help Desk Comes Out on Top

2025-06-05T14:29:51-07:00May 9th, 2025|

In today’s digital workplace, speed and efficiency in resolving technical issues can make or break employee productivity. As organizations scale and hybrid workforces grow, the need for a reliable, cost-effective, and user-friendly ticketing system software has never been more urgent. Take the example of a mid-sized company struggling with outdated IT support processes. Tickets were [...]

7 05, 2025

How HR AI Tools Are Transforming the Workplace — And Why NITRO Copilot Stands Out

2025-08-05T08:27:12-07:00May 7th, 2025|

Not long ago, HR teams spent hours sorting through resumes, scheduling interviews, answering repetitive employee questions, and manually updating onboarding paperwork. These tasks—though essential—often took time away from strategic work like employee engagement, retention, and workforce planning. Today, AI is rewriting that story. HR teams are discovering that HR AI tools aren't about replacing [...]

5 05, 2025

HCL Notes: Why It’s Time to Move On

2025-07-24T12:10:01-07:00May 5th, 2025|

For decades, HCL Notes (formerly IBM Lotus Notes) served as a cornerstone for collaboration, application development, and workflow automation across enterprises. But in recent years, organizations have found themselves at a crossroads. Now grappling with an outdated interface, high maintenance costs, and a dwindling pool of Notes developers. The writing is on the wall: [...]

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