Many organizations know that InfoPath is deprecated, but they still haven’t started planning for its replacement. Microsoft released the first version of InfoPath in 2003 and the most recent in 2013. That makes it nearly 20 years old—clearly obsolete in “tech years.” Yet many businesses continue to rely on it, sometimes using dozens or [...]
When your organization already uses Microsoft SharePoint, the idea of building your own helpdesk directly within it can be appealing. After all, SharePoint is flexible, secure, and already integrated into your Microsoft 365 environment. For IT teams, HR departments, or other internal service providers, setting up a SharePoint helpdesk seems like a natural next [...]
Once hailed as a revolutionary business collaboration platform, Lotus Notes (now HCL Notes) has become a legacy system that no longer meets the modern workplace's flexibility, accessibility, or integration needs. Organizations still relying on Lotus Notes often find themselves held back by outdated interfaces, on-premises constraints, and limited mobile capabilities. The future lies in [...]
When organizations think about streamlining IT support, increasing employee satisfaction, and reducing operational headaches, the conversation inevitably turns toward help desk software. And for organizations already using Microsoft 365 and SharePoint, integrating help desk functionality directly within the Microsoft environment is not just a smart move—it’s a strategic advantage. Why Choose Help Desk Software [...]
Updated February 2026 A SharePoint ticketing system allows organizations to track, manage, and resolve support requests directly inside Microsoft 365. Instead of purchasing a standalone help desk platform, many businesses build their ticketing workflows within SharePoint because it integrates seamlessly with Microsoft Teams, Outlook, and Azure Active Directory. But while SharePoint can handle basic [...]
When the IT team at a mid-sized organization found themselves overwhelmed with support requests flying in through emails, chat messages, and even hallway conversations, they turned to Microsoft Teams to bring structure to the chaos. But while Teams was excellent for collaboration, it lacked a built-in ticketing system that could keep pace with their [...]
Organizations that still rely on IBM Lotus Notes and Domino are facing a growing challenge. With limited support, shrinking talent pools, and rising maintenance costs, many IT teams are now searching for a reliable Lotus Domino migration path. But migrating away from Lotus Notes isn’t just about email or data transfer. It often involves [...]
For organizations using Microsoft 365, SharePoint is a powerful platform for collaboration and document management. However, when it comes to IT and service management, having a ticketing system that fully integrates with SharePoint is essential for streamlined support operations. But what should you look for in a SharePoint ticket system? Here are the key [...]
SharePoint is a powerful platform for collaboration and document management, and many organizations use it to build workflows for automating business processes. However, while SharePoint (SP) does offer built-in workflow capabilities, there are significant limitations that can make workflow automation complex and inefficient. Fortunately, NITRO Studio provides a superior alternative, offering enhanced flexibility, advanced [...]
Updated February 2026 Microsoft InfoPath is officially on the clock. With InfoPath Forms Services scheduled to retire in Microsoft 365 in July 2026, organizations that still rely on InfoPath forms face growing risk—from broken workflows to compliance and security issues. If your business still uses InfoPath, now is the time to plan a replacement. [...]
Crow Canyon Software is passionate about delivering products that make your job easier.
Our business programs automate routine tasks so you can focus on more fulfilling and important work.
Choose the best solutions for your organization from our modular set of applications that run on Microsoft 365, Teams, SharePoint, and Copilots.
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Jira Service Desk Alternative
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InfoPath Alternative
SharePoint Designer Alternative
HCL Lotus Notes Alternative
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