Krista's Insights & Articles

About Krista White

Krista White is Vice President of Marketing at Crow Canyon Software and has more than 26 years of experience helping organizations maximize the value of Microsoft technologies, including Microsoft 365, SharePoint, and Microsoft Teams. During her four years at Crow Canyon Software, she has helped educate business and IT leaders on business process automation, help desk software, workflow management, AI-powered productivity solutions, and digital transformation strategies. Krista is a frequent speaker, podcast guest, and contributor on topics including SharePoint, workflow automation, AI for business, Microsoft 365 productivity, and process improvement. Through her work with organizations across industries, she shares practical insights and real-world strategies that help teams streamline operations, increase user adoption, and improve business outcomes. As an author and industry speaker, Krista focuses on helping organizations modernize business processes, leverage emerging technologies, and get more value from their Microsoft investments.

3 10, 2026

SharePoint Contract Approval Workflow: How to Automate Legal & Business Approvals

SharePoint Contract Approval Workflow: How to Automate Legal & Business Approvals

Krista White2026-10-03T00:52:00-07:00October 3rd, 2026|

A SharePoint contract approval workflow automates the process of submitting, reviewing, approving, signing, and storing contracts in Microsoft SharePoint. Instead of managing approvals through email and manually tracking document versions, organizations can use SharePoint, Power Automate, or a SharePoint-integrated workflow platform to route contracts to the right people based on contract type, value, department, [...]

25 09, 2026

SharePoint Purchase Request & Approval Workflow: Complete Guide for 2026

SharePoint Purchase Request & Approval Workflow: Complete Guide for 2026

Krista White2026-09-25T13:29:22-07:00September 25th, 2026|

A SharePoint purchase approval workflow captures purchase requests and automatically routes them to the appropriate approvers based on rules such as purchase amount, department, budget, or other business requirements. A typical workflow follows this pattern: Submit request → Validate request → Determine approval path → Collect approvals → Notify requester → Authorize purchase [...]

20 09, 2026

How to Build a SharePoint Employee Onboarding Workflow Without Power Automate

How to Build a SharePoint Employee Onboarding Workflow Without Power Automate

Krista White2026-09-21T09:01:06-07:00September 20th, 2026|

A SharePoint employee onboarding workflow can coordinate the tasks, approvals, documents, and communications required to prepare a new employee for their first day. While Power Automate is one way to automate SharePoint processes, it is not the only option. Organizations can build an employee onboarding workflow in SharePoint without Power Automate by using [...]

17 09, 2026

SharePoint Business Process Automation: 10 Processes You Should Automate First

SharePoint Business Process Automation: 10 Processes You Should Automate First

Krista White2026-09-22T06:08:15-07:00September 17th, 2026|

Organizations using Microsoft 365 and SharePoint often have dozens of manual processes that depend on email, spreadsheets, paper forms, or people remembering what to do next. SharePoint business process automation can replace much of that manual work with digital forms, workflows, approvals, notifications, task assignments, and automated recordkeeping. But where should you start? [...]

11 09, 2026

Automated Ticketing System: How to Automate IT Support and Resolve Tickets Faster

Automated Ticketing System: How to Automate IT Support and Resolve Tickets Faster

Krista White2026-09-11T13:38:27-07:00September 11th, 2026|

An automated ticketing system is help desk software that automatically captures, categorizes, prioritizes, routes, tracks, and follows up on support requests. Modern systems can also use artificial intelligence to summarize IT tickets, recommend solutions, respond to users, and resolve routine issues without requiring a technician to handle every step manually. For IT teams, [...]

10 09, 2026

Microsoft Workflows: The Complete Guide to Workflow Automation in Microsoft 365

Microsoft Workflows: The Complete Guide to Workflow Automation in Microsoft 365

Krista White2026-09-10T12:31:46-07:00September 10th, 2026|

Microsoft workflows are automated processes that connect people, information, and applications to complete repetitive business tasks with less manual work. Organizations use Microsoft workflows to automate processes such as approvals, employee requests, document routing, notifications, ticket management, purchase requests, onboarding, data collection, and many other business processes. Today, Microsoft workflow automation can involve [...]

9 09, 2026

Workflow Software: What It Is, How It Works, and How to Choose the Right Solution

Workflow Software: What It Is, How It Works, and How to Choose the Right Solution

Krista White2026-09-09T08:09:18-07:00September 9th, 2026|

Workflow software helps organizations design, automate, manage, and improve business processes. Instead of relying on email, spreadsheets, paper forms, and manual handoffs, workflow software moves work through a defined sequence of steps based on rules, conditions, approvals, and actions. For organizations that use Microsoft 365, SharePoint, and Teams, workflow software can turn existing [...]

4 09, 2026

Office SharePoint Designer 2013: What It Is, How It Worked, and What Replaces It in 2026

Office SharePoint Designer 2013: What It Is, How It Worked, and What Replaces It in 2026

Krista White2026-09-04T08:09:03-07:00September 4th, 2026|

Office SharePoint Designer 2013 was Microsoft's free tool for creating and customizing SharePoint sites, forms, workflows, and business applications without traditional programming. It was widely used with SharePoint 2013 and later SharePoint Server versions. However, SharePoint Designer 2013 is now retired. Microsoft ended support for SharePoint Designer 2013 on July 14, 2026, and [...]

3 09, 2026

Air Gap Software: What It Is, How It Works, and How to Choose an Air Gap Solution

Air Gap Software: What It Is, How It Works, and How to Choose an Air Gap Solution

Krista White2026-09-24T04:30:24-07:00September 3rd, 2026|

Air gap software is software designed to operate in an isolated environment without requiring a connection to the public internet, external cloud services, or other untrusted networks. Organizations use air-gapped software when sensitive systems and data must remain physically or logically separated from outside networks. An air gap solution can be used for [...]

2 09, 2026

How to Create a Form in SharePoint: 4 Ways to Do It

How to Create a Form in SharePoint: 4 Ways to Do It

Krista White2026-09-11T10:43:13-07:00September 2nd, 2026|

How to Create a Form in SharePoint: Quick Answer Yes, you can create a form directly in SharePoint. The easiest method is to create a SharePoint list, add the fields you want to collect, and use the list's built-in Forms experience to create and customize your form. You have four main options for [...]

NITRO Purchase Requests

NITRO Help Desk for IT

NITRO Studio

NITRO Help Desk for HR

About Krista White