How to Create a Form in SharePoint: Quick Answer Yes, you can create a form directly in SharePoint. The easiest method is to create a SharePoint list, add the fields you want to collect, and use the list's built-in Forms experience to create and customize your form. You have four main options for [...]
If you're looking for the Microsoft equivalent of Google Forms, the answer is Microsoft Forms. Microsoft Forms is Microsoft's tool for creating surveys, quizzes, polls, questionnaires, and simple data-collection forms. It is designed to work within the Microsoft 365 ecosystem, making it a natural choice for organizations that use Microsoft 365, Teams, Excel, [...]
SharePoint forms are the interfaces people use to add, view, and edit information stored in SharePoint lists and libraries. Every SharePoint list includes built-in forms for creating and editing items, and you can customize those forms using native SharePoint features, Microsoft Lists, JSON formatting, Power Apps, or third-party form designers. For simple data [...]
A Microsoft help desk system gives IT teams a centralized way to capture, organize, assign, track, and resolve employee support requests. The best systems go beyond basic ticket tracking by connecting help desk operations with the Microsoft tools employees already use, including Microsoft 365, Teams, SharePoint, Outlook, and Microsoft Entra ID. For organizations [...]
Does Dynamics 365 Have a Ticketing System? Yes, Dynamics 365 can be used as a ticketing system. Microsoft Dynamics 365 Customer Service provides case management capabilities for tracking customer issues from intake through resolution, including case records, queues, routing, knowledge management, SLAs, automation, and reporting. However, whether Dynamics 365 is the right ticketing [...]
About this guide: This is a hands-on guide to using SharePoint Designer with SharePoint Online, and what to do now that it has reached end of support. Crow Canyon offers a no-code platform in this space called NITRO Studio, which is covered near the end as one option. The rest of the guide [...]
Small businesses today face a familiar challenge: too much manual work, not enough time. Whether it’s processing customer requests, managing approvals, tracking inventory, or coordinating internal tasks, repetitive processes slow teams down and limit growth. Workflow automation solves this problem and in 2026, it’s no longer a “nice to have.” It’s the fastest [...]
Quick Answer Microsoft Intune is a unified endpoint management (UEM) platform that enrolls, secures, and manages devices and apps. An IT help desk manages tickets, requests, and workflows. Integrating Intune with Crow Canyon’s NITRO Help Desk for IT links tickets to real devices, improving troubleshooting, automation, and asset accuracy, all inside Microsoft 365. [...]
Organizations in government, healthcare, manufacturing, finance, defense, and other highly regulated industries continue to rely on on-premise ticketing systems and on-premise help desk software to maintain control over sensitive information, meet compliance requirements, and integrate with existing infrastructure. While cloud-based help desk platforms have become increasingly common, they are not the right fit [...]
For years, one tool quietly ran half the business processes inside SharePoint. SharePoint Designer built the approvals, the routing, and the reminders that kept purchase requests, onboarding, and document sign-offs moving. Then the classic engine reached its end. On April 2, 2026, Microsoft removed the SharePoint 2013 workflow engine from Microsoft 365 tenants, [...]
Crow Canyon Software is passionate about delivering products that make your job easier.
Our business programs automate routine tasks so you can focus on more fulfilling and important work.
Choose the best solutions for your organization from our modular set of applications that run on Microsoft 365, Teams, SharePoint, and Copilots.
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Desk365 Alternative
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SharePoint Designer Alternative
HCL Lotus Notes Alternative
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