It sounds like a well-worn adage for every business out there: develop and maintain good customer service. Sure, it seems obvious enough, but with so many things to organize and manage overall, sometimes turning that advice into a concrete process can get lost in the shuffle. Any way that you can maximize the effectiveness [...]
As shown in Part 1 of this blog, Excel Services is a versatile service application that can be scaled out independently to many individual application servers running the ECS (Excel Calculation Server) service. Users can easily explore data and conduct analysis and Excel Services reports that use SQL Server analysis [...]
What is Excel Services and what is it used for? Among its multiple advantages and capabilities, it allows Excel workbooks that are uploaded to SharePoint to be shared, secured, managed, and used directly inside of a browser. This means that Excel spreadsheets can be viewed and manipulated by users without [...]
Business is a collaborative effort; it takes the efforts of many to get a project off the ground, running smoothly and, ultimately, properly completed. When your company implements a customizable, easy-to-use process that keeps everyone in the loop simultaneously, assignments remain on track and culminate in success. SharePoint workflow is [...]
IT and Help Desks are consistently challenged to deliver results more quickly with fewer people. Seems like we’ve been saying that for a while, but never has it been more true than now. Here are four essentials to keeping your sanity and that of your clients: Make communication #1 priority More [...]
Every company needs to ensure that their equipment is in the right place at the proper time, and that maintenance and other ongoing requirements are up to date. There should also be a reliable way to keep on top of needed replacement and repair issues when they arise. Having instant [...]
Service tickets range from very simple fixes to large changes and multi-step solutions. For certain companies, such as computer help services, tickets can come in the form of fixing a PC, which can last multiple days and involve several employees. The ability to track who has been working on a certain [...]
The technological world is never static. New and innovative versions of software are constantly released and, once that new product is out the door, a group of developers will already be knee-deep in the next iteration. This is the software cycle. Fortunately, this evolving sense of change presents some interesting [...]
A lot of companies focus on customer service over everything else. They put a great deal of effort into making sure that the clients who are loyal to their company are taken care of above all else. What they may tend to neglect, however, is that within their own business [...]
Medium-to-large companies have a problem common: Once a business gets to a certain size, it needs to expand its employee base to facilitate the growing demand for the company’s product and to continue providing a top-notch service. This sets in motion numerous people collecting and inputting more data that has to be useful to [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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