SharePoint and Office 365 Blog

12 01, 2024

Local Government Software: Types, Features, Benefits, and How to Choose

Local Government Software: Types, Features, Benefits, and How to Choose

Krista White2026-09-10T11:56:04-07:00January 12th, 2024|

Local government software helps cities, counties, municipalities, public authorities, and other local government organizations manage operations, automate workflows, process requests, and deliver better services to employees and residents. The term local government software covers a wide range of applications. Depending on an organization's needs, this may include financial management, permitting and licensing, citizen [...]

27 12, 2023

HR Automation Software: Request Management

HR Automation Software: Request Management

Krista White2025-03-19T13:59:22-07:00December 27th, 2023|

HR automation software offers numerous benefits to organizations by streamlining and optimizing request management processes. There are eight key advantages of using HR automation software: 1. Time and Cost Savings: Automation reduces manual administrative tasks, saving time for HR professionals. This results in cost savings as it minimizes the need for labor-intensive processes and [...]

15 12, 2023

Microsoft’s AI Plans: A Microsoft Year in Review and the Road to 2024

Microsoft’s AI Plans: A Microsoft Year in Review and the Road to 2024

Krista White2025-03-05T07:35:41-08:00December 15th, 2023|

Microsoft's AI will be taking the world by storm in the next year. With developments in ChatGPT and Microsoft Copilot, we are seeing AI play a larger role than ever in the business environment. For many, this is exciting...but the big question on everyone's mind is "how do we leverage it?" How do we [...]

11 12, 2023

Oracle NetSuite Purchase Order: Save Money on Licensing

Oracle NetSuite Purchase Order: Save Money on Licensing

Krista White2025-03-04T22:54:16-08:00December 11th, 2023|

If you are using an Oracle NetSuite purchase order system, it's time you know that you have options. In fact, there is a much more cost-effective alternative to running a purchasing system for your organization. As you may have read in our previous article, overpaying for ERP purchasing solutions is a fairly common mistake. [...]

30 11, 2023

11 Most Common Purchase Requisition Software Mistakes

11 Most Common Purchase Requisition Software Mistakes

Krista White2024-07-26T02:24:48-07:00November 30th, 2023|

The right purchase requisition software combined with the right implementation can be a powerhouse of benefits for your organization. Conversely, there are some fairly common mistakes that will completely undermine the benefits of your purchase requisition software. Here are some of the biggest mistakes to avoid: Insufficient User Training: Mistake: Neglecting to provide thorough [...]

10 11, 2023

Taking a Microsoft Teams Ticketing System to a Whole New Level

Taking a Microsoft Teams Ticketing System to a Whole New Level

Krista White2025-05-01T09:56:59-07:00November 10th, 2023|

More work happens in Teams than ever before and let's face it - that isn't going to change anytime soon. That's why we took our Microsoft Teams ticketing system to a new level with the NITRO Help Desk Teams App. The app takes all the features of a robust help desk and puts them [...]

7 11, 2023

AI Knowledge Base: Crow Canyon Software Announces KB Copilot for NITRO Help Desk

AI Knowledge Base: Crow Canyon Software Announces KB Copilot for NITRO Help Desk

Krista White2026-09-14T08:26:31-07:00November 7th, 2023|

Crow Canyon Software announces NITRO Copilot for NITRO Help Desk. Leveraging the power of Microsoft Copilot, along with your unique enterprise data, NITRO Help Desk's NITRO Copilot helps you take service to the next level. Learn why more organizations are adding an AI knowledge base. Enterprise Data + Copilot = NITRO's KB Copilot Now you [...]

27 10, 2023

6 Things to Look for in a PO System for Small Business

6 Things to Look for in a PO System for Small Business

Krista White2025-05-01T10:00:50-07:00October 27th, 2023|

When choosing a PO system for a small business, it's essential to consider various factors to ensure that the selected system meets the specific needs and requirements of the business. There are six key aspects to look for in a purchase order system for a small business: 1. Ease of Use: Look for a [...]

25 10, 2023

6 Factors to Consider When Building a SharePoint Ticketing System

6 Factors to Consider When Building a SharePoint Ticketing System

Krista White2026-08-06T11:41:44-07:00October 25th, 2023|

Published On : October 25,2025 Yes, SharePoint can power a ticketing system — either by building one from native SharePoint tools, or by adding a dedicated application like NITRO Help Desk that runs on top of SharePoint. Before deciding which path is right for your organisation , here are six critical factors to consider.. [...]

6 10, 2023

How to Use Microsoft Teams as a Ticketing System

How to Use Microsoft Teams as a Ticketing System

Krista White2025-05-01T10:06:16-07:00October 6th, 2023|

Microsoft Teams as ticketing system: leveraging Teams can be very powerful. There are many benefits of using Microsoft Teams as a ticketing system including: integration familiar interface real-time communication customization centralized communication mobile accessibility scalability security and compliance and more Most of today's workforce uses Teams day in, day out anyway, so why not [...]

<img decoding="async" class="wp-image-40028 alignnone" src="https://www.crowcanyon.com/wp-content/uploads/2024/02/hr-icon-FAAA1C.svg" alt="NITRO Help Desk for HR icon" width="90" height="90" /> NITRO Help Desk for HR

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