Published : March 5, 2025 Updated: July 2026 InfoPath has been a cornerstone tool for creating forms and automating workflows in SharePoint for years. But with Microsoft officially having ended support for InfoPath on July 14, 2026, organizations must act fast. Waiting risks security, compliance, and workflow disruptions. This guide explains what InfoPath end [...]
Updated August 2026 Business process automation (BPA) can help organizations reduce manual work, eliminate repetitive tasks, improve accuracy, speed up approvals, and give employees more time to focus on higher-value work. But getting started with business process automation does not mean automating everything at once. The most effective approach is to identify processes [...]
In today's fast-paced work environment, managing HR requests efficiently is more crucial than ever. Crow Canyon Software's NITRO Help Desk, enhanced with AI capabilities, is revolutionizing how HR departments handle inquiries, automate processes, and improve employee satisfaction. Let’s dive into how this powerful tool is transforming HR operations and delivering tangible benefits to organizations. [...]
In the world of IT support, ticketing systems have long been the backbone of issue resolution. However, traditional methods often come with inefficiencies—manual ticket logging, delayed responses, and lengthy resolution times. Enter AI ticketing like NITRO Copilot, which is transforming the landscape by introducing automation, intelligence, and an enhanced user experience. Enhancing the User [...]
When AI first made waves in HR, many feared that automation would replace human jobs. Would AI conduct interviews? Handle employee relations? Make hiring decisions? The reality, however, is far from a complete AI takeover. Instead, AI is becoming a powerful tool that enhances HR efficiency, reduces administrative burden, and allows HR professionals to [...]
Running a small business is no small task. Between managing customer inquiries, processing invoices, and ensuring team collaboration, business owners often find themselves overwhelmed by repetitive tasks. What if there was a way to streamline these processes, reduce manual effort, and increase efficiency? Enter workflow automation—a game-changer for small businesses looking to optimize their [...]
Crow Canyon Software proudly accepts the "Best Integration 2025" award from Software Suggest for our automation software integration. At Crow Canyon, we prioritize easy automation software integration for our customers. Our solutions seamlessly run in Microsoft 365, Teams, and SharePoint, allowing your team to work within a familiar environment. This approach enhances user adoption, [...]
Updated June 2026 With the rise of AI in IT support, many wonder: will AI replace help desk technicians? The answer isn’t a simple yes or no. Instead of replacing human technicians, AI is enhancing their capabilities, making IT support faster, smarter, and more efficient. Most organizations plan to utilize a hybrid model. A [...]
Updated September 2026 For government agencies, defense contractors, and organizations handling controlled unclassified information (CUI), choosing the right ticketing solution is crucial. A GCC (Government Community Cloud) or GCC High IT help desk must meet strict security, compliance, and operational requirements to support organizations working with the Department of Defense (DoD) or other [...]
A SharePoint IT ticketing system may be an ideal solution for your organization, but how do you know? When do you go the SharePoint route and when is it time to consider other options? Let's start by examining the benefits of a SharePoint ticketing system. 1. Seamless Integration with Microsoft 365 One of the [...]
Crow Canyon Software is passionate about delivering products that make your job easier.
Our business programs automate routine tasks so you can focus on more fulfilling and important work.
Choose the best solutions for your organization from our modular set of applications that run on Microsoft 365, Teams, SharePoint, and Copilots.
PURCHASE REQUEST ALTERNATIVES
HELP DESK ALTERNATIVES
Zendesk Alternative
FreshDesk Alternative
Zoho Desk Alternative
ServiceNow Alternative
HappyFox Alternative
Spiceworks Alternative
Help Scout Alternative
Zammad Alternative
Jira Service Desk Alternative
Desk365 Alternative
WORKFLOW ALTERNATIVES
Nintex Alternative
Power Automate Alternative
InfoPath Alternative
SharePoint Designer Alternative
HCL Lotus Notes Alternative
Microsoft Access Forms Alternative
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