What if you could get many similar capabilities to Nintex without breaking the bank? That’s where NITRO Studio comes in—a powerful, cost-effective Nintex forms alternative. The Struggle with Expensive Workflow Automation Tools Many organizations have been drawn to Nintex by its robust feature set, particularly Nintex Forms. Yet, as time goes on, the hidden [...]
Running a small business comes with many challenges, and responsive support can be an overlooked, but essential element of success. Imagine a small business's IT department who spends hours juggling employee emails, messages, and phone calls, all while managing daily operations. This inefficiency leads to disjointed support, frustrated employees, and missed opportunities. Enter NITRO [...]
Help desk software for small business can make a big difference. From customer inquiries to technical issues and team collaboration, the average small business has a lot of requests to juggle. NITRO Help Desk was made with small businesses in mind. Leveraging the familiar Microsoft 365 environment, it is easy to learn and also [...]
The Real-World Struggle Imagine a mid-sized company drowning in paperwork, with teams spending hours manually approving workflows and tracking project updates via emails and spreadsheets. This was the story of Claire, an operations manager, who constantly juggled inefficiencies in her organization. That was until her company implemented business process automation software that transformed chaos [...]
2024 was a whirlwind of change, reshaping how we think about workflows and business processes. In 2025, it's time to spotlight the trends of workflow software and drive innovation forward. AI Agents AI Agents will have a strong showing in 2025. As this nascent technology grabs hold of market share, business processes will have [...]
Crow Canyon Software, a Microsoft 365 Business Applications Partner, announces the release of AI-powered ticket routing for NITRO Help Desk. Using AI-powered ticket routing, users and technicians enjoy smoother workflows and improved ticket resolution speed. "Most organizations aim to assign tickets in under 5 minutes but NITRO Help Desk's AI-powered routing greatly reduces this routing [...]
Imagine a mid-sized company handling hundreds of support requests daily. Each query moves through a traditional help desk. Employees manually assign tickets, look up answers, and scramble to meet response time goals. As a result, the inefficiency slows the team down, user satisfaction drops, and the [...]
Effective ticket routing can have a big impact on help desk management and service. That's great, but what routing method is most efficient? Manual ticket routing can be time-consuming, while automatic ticket routing doesn't take into consideration the content of each ticket. Now you can say goodbye to the guesswork! The latest NITRO Help [...]
Picture this: a housing authority manager overseeing thousands of tenant requests, maintenance issues, and compliance requirements—all with a limited budget and an ever-growing caseload. Every day, they face the challenge of juggling urgent tenant needs with administrative tasks. In this scenario, the organization’s help desk is its lifeline. But traditional housing authority software systems [...]
In the ever-evolving world of customer service and IT management, providing quick and efficient support is more important than ever. Our team at Crow Canyon is excited to introduce NITRO Copilot, a powerful AI ticketing tool that integrates Azure Open AI into our NITRO platform. Designed with both users and support teams in mind, [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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