A good Help Desk solution can make all the difference to your organization. As mentioned in one of our recent articles, Six Features to Look for in a Help Desk System, a best-in-breed Help Desk can empower your company to take control of the customer interaction process while reducing the workload of your support [...]
A wide variety of industries, from hospitals to datacenters, rely on asset management solutions to keep track of both physical and IT assets. The benefits usually far outweigh the costs — examples include asset visibility, reduced manpower, notification of events, reduction in spending, and asset reporting. Not all solutions are appropriate for all sectors, [...]
Organizational security is not just about providing user credentials; it's also about being able to easily answer questions such as the following: "Who has access to what systems or resources? Who granted the access? Was it approved properly? Are there users who need accessed modified or revoked?" As organizations grow, the number of objects [...]
Cooper Compliance and Crow Canyon announce the release of a Microsoft SharePoint-based compliance tracking and auditing system that gives electric utilities the tools they need to adhere to North American Electric Reliability Corporation (NERC) standards and requirements. The partnership of Crow Canyon, a major player in the SharePoint application space, has produced a cost-effective [...]
Earlier this year, Microsoft rolled out a pair of new applications that have the potential to radically change the way Office 365 users do their day-to-day work: Office Graph and Office Delve. Both apps work hand-in-hand to discover and present highly relevant content to users based on organic triggers, such as search queries, relationships, [...]
Crow Canyon will be showcasing its Asset Management for SharePoint application during the free online Collab365 Solutions Day on Thursday, Dec. 3. Crow Canyon’s presentation will take place at 11 am Pacific Standard Time. Crow Canyon’s IT Asset Management for SharePoint now includes features such as procurement and purchasing, software license management, barcoding, and [...]
In a recent blog article, we talked about how, in November 2014, Microsoft offered unlimited OneDrive storage for its Office 365 users but then unexpectedly revoked it one year later. Interestingly, also in November 2014, Microsoft decided to eliminate the fee to use its Office 365 mobile app functionality, with the stated goal being [...]
In 2011, Microsoft launched Office 365, its attempt at getting into the cloud productivity market while also competing with Google Apps. Fast forward to one year ago (circa October 2014) and Google Apps was still on top of the enterprise world, with a 16% adoption rate compared to Office 365’s paltry 7.7%. After nearly [...]
Are you using Delve to create your corporate profile? Designing a new PowerPoint lesson plan using Mix? Maybe you’re using Sway to craft a new interactive presentation? Delve? Mix? Sway? Don’t worry, you’re not the only one who knows little if anything about these new additions to Office 365. In this article, we will [...]
Crow Canyon sponsoring SharePoint events this fall to help the SharePoint/Office365 community! No ghosts or goblins, just some great training and networking opportunities! With sessions run by leading experts, each event is full of tricks and treats on how to use SharePoint and Office 365. SharePoint Saturdays -- all free OCT. 24 -- Twin Cities, MN - [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
HELP DESK ALTERNATIVES
Zendesk Alternative
FreshDesk Alternative
Zoho Desk Alternative
ServiceNow Alternative
HappyFox Alternative
Spiceworks Alternative
Help Scout Alternative
Zammad Alternative
Jira Service Desk Alternative
WORKFLOW ALTERNATIVES
Nintex Alternative
Power Automate Alternative
InfoPath Alternative
SharePoint Designer Alternative
HCL Lotus Notes Alternative
Microsoft Access Forms Alternative
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