Category : Crow Canyon Blog

30 05, 2014

When is That? Utilizing the Benefits of SharePoint Calendars

2024-07-23T05:28:17-07:00May 30th, 2014|

Keeping everyone in a company on the same page (literally) can feel like a gargantuan task. Multiple employees each have their own schedules and tasks that need to come together to make sure everything runs on point. Naturally, calendars must come into play, but when these exist within their own [...]

5 05, 2014

SharePoint Case Studies: The Deciding Factor

2021-01-22T12:19:45-08:00May 5th, 2014|

“To know what lies on the road ahead, ask those coming back.” When making a business decision, you need confidence that you are on the right track in terms of business strategy. To know what choices to make, it is helpful to know how things worked out for others who [...]

24 02, 2014

What is the Importance of Product Lifecycle Management?

2023-05-11T07:47:27-07:00February 24th, 2014|

Introducing a new product to the market involves many steps spanning all departments in a company. The path to successful launch is fraught with challenges. Even if the design and engineering departments come up fine product or creative use of technology, a product can still fail. The marketing team could [...]

17 02, 2014

Automation with SharePoint for Effective Customer Service

2021-01-22T12:25:46-08:00February 17th, 2014|

For any organization that seeks to provide excellent customer service, having employees who are effective at interacting with customers is critical. There is a tipping point, however, where even being the best customer service representative will not help; it comes down to time management. The most successful customer relations personnel [...]

9 02, 2014

The Change Out: Processes in CRM Project Management

2021-01-22T12:28:02-08:00February 9th, 2014|

The best kinds of companies have a keen understanding of their internal processes including the need for CRM project management. The base pipelines that ensure that business gets done in an effective manner should be well thought out and take into account multiple factors that could cause issues. However, a [...]

28 01, 2014

Helping Hand: Finding the Best SharePoint Customer Service Consultant

2021-07-01T10:42:03-07:00January 28th, 2014|

Successfully setting the stage for a fully functioning company needs more than people and a bunch of computers. The most talented employees can be burdened by the seemingly endless minutiae involved in launching or expanding a company. These challenging steps are not just about acquiring software or the inputting of [...]

20 01, 2014

How Can I Help You: Advanced Call Center Software through SharePoint

2025-01-31T05:11:39-08:00January 20th, 2014|

It is hard to imagine the amount of raw information that many companies must manage on a daily basis. Tech companies that oversee multiple product lines, and by extension have many troubleshooting avenues and resources, can receive a daunting number of call-ins. Even smaller companies with fewer products must often [...]

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