With the rise of Power Platform, more hobbyists and citizen developers may be tempted to try to build a ticketing system from scratch to save a few dollars upfront, but just because you can doesn’t mean you should. There are 4 key hidden costs to building your own ticketing system that you must consider. [...]
SharePoint can be used to create a very basic ticketing system, but fully building a SharePoint helpdesk ticketing system yourself has limitations compared to dedicated ticketing systems or helpdesk software. Here are some of the limitations you might encounter when using SharePoint for ticketing: 1. Limited Automation: While SharePoint does offer workflow capabilities, they [...]
What does Crow Canyon Software do for California government? Well...quite a lot! California state agencies use Crow Canyon Software for a variety of purposes to meet the needs of citizens more effectively and modernize their workplace. Using Crow Canyon’s NITRO Help Desk, NITRO Studio, and other tools that run in the M365, Teams, and [...]
In our article Purchase Order Management Software, Part 1 of this NITRO Purchasing series of articles on our Purchase Order Management System, we explored the many functionalities and integrations that you will find unparalleled in the market of Purchase Order Software. Below, we will use video from our workshop to demonstrate exactly [...]
SharePoint can be a great platform, but there is one issue users often find themselves asking: How do I overcome the SharePoint 5000 item limit threshold? Microsoft has persistently and insistently kept a cap on the number of items returned in a single list view in SharePoint: 5000. While a SharePoint list can technically [...]
Q: Who is the company behind this NITRO Purchase Order Management Software that makes it so great? The Best Company for Purchase Order Management Software A: I want to start by giving an introduction about Crow Canyon to those who are new here. Next, I'll provide a brief overview of our company's [...]
In Part 1 of this NITRO Help Desk Deep Dive, we explored the features, functionality, and processes of this timesaving software. Here, in Part 2 the Crow Canyon team walks you through the intricacies of SLAs, not just the metrics of Help Desk SLAs. Video will help demonstrate exactly how NITRO can power [...]
BPA, or Business Process Automation, has been around for a long time. Essentially, it is taking processes that involve paper forms, emails, spreadsheets, and other outdated solutions and moving these to modern, efficient systems. This drives productivity and profitability upward while reducing the drag on employee performance. But now, with the rapid expansion of Artificial [...]
With the advancement of AI-powered tools like ChatGPT and CoPilot, the benefits of AI in the workplace continue to grow. While many of us are impressed with what the latest AI can do, it is now up to us to leverage it in a way that helps strengthen our organizations. Benefits of AI As [...]
With the current economic state, organizations are looking for ways to boost productivity and get a bit more out of the workforce. More CIOs are turning to productivity workflows to find ways to better support their developers. Even Microsoft's latest campaigns have been all about how to "do more with less." It seems everyone [...]
Crow Canyon Software is passionate about delivering products that make your job easier.
Our business programs automate routine tasks so you can focus on more fulfilling and important work.
Choose the best solutions for your organization from our modular set of applications that run on Microsoft 365, Teams, SharePoint, and Copilots.
HELP DESK ALTERNATIVES
Zendesk Alternative
FreshDesk Alternative
Zoho Desk Alternative
ServiceNow Alternative
HappyFox Alternative
Spiceworks Alternative
Help Scout Alternative
Zammad Alternative
Jira Service Desk Alternative
WORKFLOW ALTERNATIVES
Nintex Alternative
Power Automate Alternative
InfoPath Alternative
SharePoint Designer Alternative
HCL Lotus Notes Alternative
Microsoft Access Forms Alternative
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