About Scott Restivo

Scott Restivo is CEO of Crow Canyon Software with over 25 years of experience delivering Microsoft SharePoint and Microsoft 365 business solutions.
28 12, 2017

Multi-Geo Office 365: Solving the Data Residency Challenge

2024-07-31T00:51:12-07:00December 28th, 2017|

As more and more IT companies transition to a cloud or hybrid architecture, there is an increasing concern over data security and compliance. Constantly evolving international data protection laws mandate how organizations manage their customer's data. But, more often than not, the question is not what is stored... but where it is stored. Regulations [...]

8 12, 2017

Manage Information Overload with SharePoint & Office 365 Applications

2021-01-20T11:57:19-08:00December 8th, 2017|

Information Overload is a serious problem for individuals and for businesses. Emails, Twitter feeds, web sites, texting, smartphones, let alone TV and numerous channels available 24x7, all seek to grab our attention and pull our focus away from the tasks at hand. In the business environment, important information -- a request, task, meeting, project, [...]

1 12, 2017

Application Portals & Intranets: How Do They Interact?

2024-08-14T00:39:28-07:00December 1st, 2017|

Recently we introduced the concept of the SharePoint Application Portal as a friendly, functional interface for users to engage with our SharePoint-integrated applications. In our initial blog article, we discussed the benefits of application portals for both users and admins; in a subsequent article, we went into more detail about how our application portals facilitate [...]

21 11, 2017

Microsoft & AI in Office 365: Progress, but also Concerns

2021-05-05T13:59:11-07:00November 21st, 2017|

In the Crow Canyon blog, we've had several articles about Artificial Intelligence (AI) and machine learning, covering Microsoft’s embracing of the technology and the implications of that. We've discussed predictive analytics, the problem with Delve, and Office 365's new personalized search capability. This September’s Ignite conference went into detail about Microsoft’s AI-related progress – [...]

8 11, 2017

Change Management & Asset Management: Powerful Combo for IT Service Providers

2021-01-20T12:02:05-08:00November 8th, 2017|

In order to enact effective Change Management, IT companies cannot arbitrarily make changes to their infrastructure. Decision-makers need to have a clear picture of their assets from summary and detailed perspectives. They need to know what they have in place and how it is configured before they can make decisions to implement changes — [...]

2 11, 2017

The Four Root Causes in Problem Management

2024-07-22T04:55:29-07:00November 2nd, 2017|

Problem Management means investigating deficiencies in IT service delivery and seeking to identify root causes, with the goal of enacting changes that will result in improved operations and more efficient service. Simply put, in order to fix something, you have to know what is broken. The indication of a problem could be a set [...]

31 10, 2017

“ITIL Lite”: The Benefits of ITIL without the Overhead

2024-04-25T11:37:13-07:00October 31st, 2017|

In our whitepaper, ITIL Lite: Service Management for SMBs, we introduced the concept of “ITIL Lite”: an SMB-friendly version of the ITIL service management framework that provides the benefits of ITIL without the overhead of adhering to the complete set of ITIL standards. As you may know, ITIL, short for “Information Technology Infrastructure Library”, [...]

25 10, 2017

On to Europe! Crow Canyon Sponsors European SharePoint Conference

2025-02-21T03:54:47-08:00October 25th, 2017|

Crow Canyon Software is going to Europe, specifically Dublin, Ireland, for the annual “European SharePoint, Office 365, & Azure Conference”. This event, running November 13 to 16, is the largest SharePoint and Office 365 gathering in Europe. Crow Canyon, a Silver Sponsor, will be in booth #52, meeting potential customers, showing demos of its [...]

17 10, 2017

Four Reasons to Use Crow Canyon’s Office 365 Applications

2024-07-26T04:12:10-07:00October 17th, 2017|

People ask us why they should use our Office 365 applications instead of SaaS (Software as a Service) solutions or client-server programs. Here are four reasons why using our SharePoint & Office 365 applications is the way to boost productivity and lower costs in a modern business environment: Single-Sign On (SSO) Users only have [...]

21 09, 2017

Application Portals: An In-depth Look

2024-12-06T05:15:52-08:00September 21st, 2017|

We gave an overview of the advantages of using Applications Portals in a previous blog article. We explained how our applications use these portals to encourage users to engage with SharePoint. The portals give users a friendly, intuitive interface to interact with the Help Desk, the Support Desk, Purchasing, HR, or other business applications. These [...]

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