Healthcare

Leverage SharePoint or Office 365 to Track and Manage Healthcare service requests.

Challenge

Healthcare requires uninterrupted supporting services from IT, Facilities, Equipment support and administrative services.  Physicians, nurses, and other Healthcare workers don’t have the time to learn many different processes, make phone calls or chase down request status. They need an easy, centralized way to submit and track requests.

Solution

Crow Canyon Request Manager for Healthcare is a powerful yet simple and efficient way to provide a central point for submission and tracking of healthcare support service requests. Healthcare staff submit requests from a variety of sources (SharePoint, Office 365, phone, email, the web, Outlook). The tickets are routed to the right department or individual for assignment and fulfillment. Link in relevant forms, and policies, tracks time, costs, work logs and status throughout the process. Over 100 Hospitals, Clinics and Physician Groups use Crow Canyon Applications to automate their processes

 Automate your existing forms and manual routing processes to improve healthcare support service levels and healthcare staff productivity.

Example of requests include:SharePoint Office 365 healthcare solution

Hospitals:

  • Facilities work orders
  • Equipment maintenance
  • Housekeeping requests
  • COW training and incidents
  • Supply requests
  • IT incidents and requests

and many more…

Physician Groups and Clinics:

  • Computer and IT services
  • Claims management and requests
  • Patient call center services
  • Equipment Maintenance requests
  • Facilities requests
  • Patient scheduling, requests

and many more…

Healthcare was last modified: by