Healthcare2019-02-19T21:27:19+00:00

Healthcare Solutions
using SharePoint & Office 365

Crow Canyon helps healthcare institutions deliver better service.

Here are some of the applications healthcare institutions have put into place:
Customer Service   |   IT Help Desk   |   Facilities Management   |   Contract Management   |   Onboarding

and more …




Automate your existing forms and manual routing processes to improve
healthcare support service levels and healthcare staff productivity.

Example of requests include:

Hospital
Hospitals
  • Facilities work orders
  • Equipment maintenance
  • Housekeeping requests
  • COW training and incidents
  • Supply requests
  • IT incidents and requests
  • and many more…
Clinics
Physician Groups and Clinics
  • Computer and IT services
  • Claims management and requests
  • Patient call center services
  • Equipment Maintenance requests
  • Facilities requests
  • Patient scheduling, requests
    and many more…

Many organizations use SharePoint and Office 365 for some ways of problem solving their organization’s needs. Crow Canyon Software brings ease of process and efficiency to the way SharePoint and Office 365 can be expanded and built around greatest optimization of the workday.

The following is an example of how Crow Canyon has solved a business needs for medical institutions, clinics, and offices run more efficiently.

Challenge:
Healthcare requires uninterrupted supporting services from IT, Facilities, Equipment support and administrative services.  Physicians, nurses, and other Healthcare workers don’t have the time to learn many different processes, make phone calls or chase down request status. They need an easy, centralized way to submit and track requests.

 

Solution:
Crow Canyon Request Manager for Healthcare is a powerful yet simple and efficient way to provide a central point for submission and tracking of healthcare support service requests. Healthcare staff submit requests from a variety of sources (SharePoint, Office 365, phone, email, the web, Outlook). The tickets are routed to the right department or individual for assignment and fulfillment. Link in relevant forms, and policies, tracks time, costs, work logs and status throughout the process. Over 100 Hospitals, Clinics and Physician Groups use Crow Canyon Applications to automate their processes.

Healthcare Case Study Series

Chatbots and AI Personality

CASE STUDY:
User Access Request System for Medical Institute

Read >

Hu-Friedy

CASE STUDY:
Hu-Friedy Chooses Crow Canyon to Run Efficient Support Help Desk

Read >

Healthcare Compliance Documentation

CASE STUDY:
Healthcare Compliance Documentation

Read >

Asset Management Keeps Healthcare Healthy

BLOG:
Asset Management Keeps Healthcare Healthy

Read >


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