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Manage Information Overload with SharePoint & Office 365 Applications

Information Overload is a serious problem for individuals and for businesses. Emails, Twitter feeds, web sites, texting, smartphones, let alone TV and numerous channels available 24x7, all seek to grab our attention and pull our focus away from the tasks at hand. In the business environment, important information -- a request, task, meeting, project, and [...]

2019-01-26T23:01:14+00:00December 8th, 2017|

Crow Canyon a Gold Sponsor of Chicago SharePoint Fest December 5 – 8

SharePoint Fest Chicago takes place this week with Crow Canyon Software participating as a Gold Sponsor. The Fest includes a lineup of sessions and workshops by renowned SharePoint and Office 365 experts, as well as networking and social activities. The event takes place December 5 to 8 at Chicago’s McCormick Place. Crow Canyon will have [...]

2019-01-26T23:02:00+00:00December 4th, 2017|

Application Portals & Intranets: How Do They Interact?

Recently we introduced the concept of the SharePoint Application Portal as a friendly, functional interface for users to engage with our SharePoint-integrated applications. In our initial blog article, we discussed the benefits of application portals for both users and admins; in a subsequent article, we went into more detail about how our application portals facilitate [...]

2019-01-26T23:03:05+00:00December 1st, 2017|

Microsoft & AI in Office 365: Progress, but also Concerns

In the Crow Canyon blog, we've had several articles about Artificial Intelligence (AI) and machine learning, covering Microsoft’s embracing of the technology and the implications of that. We've discussed predictive analytics, the problem with Delve, and Office 365's new personalized search capability. This September’s Ignite conference went into detail about Microsoft’s AI-related progress – unsurprisingly, [...]

2019-02-18T16:42:29+00:00November 21st, 2017|

Report from European SharePoint Conference

What fun it was to be at the European SharePoint Conference last week in Dublin, Ireland! With many interesting sessions, speakers from all over the world, a wide range of sponsors (including Crow Canyon!), and some great “social events” at the Jameson Distillery and Guinness Storehouse, the conference was a rousing success. We had a [...]

2019-01-26T23:04:35+00:00November 20th, 2017|

Change Management & Asset Management: Powerful Combo for IT Service Providers

In order to enact effective Change Management, IT companies cannot arbitrarily make changes to their infrastructure. Decision-makers need to have a clear picture of their assets from summary and detailed perspectives. They need to know what they have in place and how it is configured before they can make decisions to implement changes — this [...]

2019-01-26T23:05:27+00:00November 8th, 2017|

The Four Root Causes in Problem Management

Problem Management means investigating deficiencies in IT service delivery and seeking to identify root causes, with the goal of enacting changes that will result in improved operations and more efficient service. Simply put, in order to fix something, you have to know what is broken. The indication of a problem could be a set of [...]

2019-01-26T23:06:07+00:00November 2nd, 2017|

“ITIL Lite”: The Benefits of ITIL without the Overhead

In our whitepaper, ITIL Lite: Service Management for SMBs, we introduced the concept of “ITIL Lite”: an SMB-friendly version of the ITIL service management framework that provides the benefits of ITIL without the overhead of adhering to the complete set of ITIL standards. As you may know, ITIL, short for “Information Technology Infrastructure Library”, is [...]

2019-01-26T23:07:04+00:00October 31st, 2017|

On to Europe! Crow Canyon Sponsors European SharePoint Conference

Crow Canyon Software is going to Europe, specifically Dublin, Ireland, for the annual “European SharePoint, Office 365, & Azure Conference”. This event, running November 13 to 16, is the largest SharePoint and Office 365 gathering in Europe. Crow Canyon, a Silver Sponsor, will be in booth #52, meeting potential customers, showing demos of its SharePoint [...]

2019-01-26T23:08:03+00:00October 25th, 2017|

Four Reasons to Use Crow Canyon’s Office 365 Applications

People ask us why they should use our Office 365 applications instead of SaaS (Software as a Service) solutions or client-server programs. Here are four reasons why using our SharePoint & Office 365 applications is the way to boost productivity and lower costs in a modern business environment: Single-Sign On (SSO) Users only have to [...]

2019-01-26T23:08:38+00:00October 17th, 2017|
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