Who owns my data?
Your data is in your Office 365 tenant or SharePoint farm.
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Is my data safe?
Since all of your data is stored within your Office 365 tenancy (or SharePoint on-premises farm), it is subject to the same security criteria as the rest of your tenancy (or farm).
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Where is NITRO Studio installed?
In Office 365, NITRO Studio is installed in your App Catalog in Tenant. In SharePoint 2013/2016/2019/SE, NITRO Studio is installed in your Farm.
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Where is my data stored?
All of your data is stored within your Microsoft Office 365 tenancy (or SharePoint 2013/2016/2019 farm). In Office 365, we have services on Azure that will read and process information from your site, but no information is stored on our Azure servers. Crow Canyon has SSL encryption on Azure to meet compliance standards. We [...]
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What happens if we cancel? Are there any fees?
No. You can cancel at any time.The subscription will simply not renew at the end of your current subscription period and NITRO features will no longer be available. However, the SharePoint site, lists, and data will remain. For example, if you have a NITRO Form on a SharePoint list, the NITRO Form will not [...]
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Can I upgrade from a monthly subscription to an annual one?
If you are on a monthly plan, you can upgrade to our annual plan at any time.
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What payment methods do you accept?
We accept Visa, MasterCard, Discover, and American Express credit cards. We also can invoice and accept payment by check or electronic bank transfer, as follows: Monthly subscriptions require a credit card. Annual Subscriptions can be paid by credit card or check/bank transfer.
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Do I need SharePoint online in my Office 365 tenant to use NITRO Studio?
Yes, but the good news is that most Office 365 subscriptions include SharePoint online.
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What are differences between NITRO Studio for Office 365 and for SharePoint 2013/2016/2019?
What are the differences between NITRO Studio for Office 365 and for SharePoint?
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What versions of SharePoint does NITRO Studio run on?
NITRO Studio runs on Office 365 (SharePoint Online) and on SharePoint 2013 and 2016 and 2019 (on-premises).
