On-Demand Webinar

March 21, 2024  |  52 min

Government and Technology

On-Demand Webinar

March 21, 2024  |  52 min

On-Demand Webinar

March 21, 2024

52 min

Government and Technology: Critical Systems for Government

March Madness Series: Run a Help Desk in M365


M365 and SharePoint PO System

Overwhelmed by user requests, complaints, inquiries, and more? Bring method to the madness with our March Madness Series.

Join us for a live webinar focused on running a help desk right in Microsoft 365 to discover how to leverage single sign-ons and a familiar, easy to use interface to get more done.

Crow Canyon Software’s NITRO Help Desk turns Microsoft 365 into a powerful ticketing system. This application gives you all the capabilities you need to successfully manage tickets in a timely and efficient manner while increasing user adoption and satisfaction.

Join us to discover the benefits:
– Single sign-on
– Full Teams integration
– SLAs
– Notifications
– Dynamic, responsive forms that can run on any device
– Omnichannel support – users can use email, web, portals, bots, texting, and more to contact the help desk
– Workflows & actions that automate many processes — approvals, assignment, escalations, closing tickets
– Reports & dashboards that give both an immediate and historical view of Help Desk status
– AI-Powered Knowledge base and self-service capabilities, including bots
– Asset tracking, maintenance, upgrades, replacements
– Problem and change management
– & much more!

Whatever your IT service needs are, Crow Canyon’s NITRO Help Desk for Office 365 and Teams can provide a cost-effective, efficient solution. Your organization already made the investment in Microsoft 365 — now see how to supercharge it with NITRO Help Desk!

Register now for this sneak peek to see how you can make work smarter, faster, and easier organization-wide.

Brought to you by Crow Canyon Software, specializing in leveraging your existing M365, Teams and SharePoint platforms through custom or pre-built automation to improve productivity and efficiency. Utilize our extensive library of pre-built business applications, or make your own applications using NITRO Studio. However you do it, our specialty is helping you succeed.


Topic
NITRO Help Desk
Crow Canyon Business Application

Presented by
Scott Restivo
Crow Canyon Software

Date & Time
Thursday, March 21, 2024
52 minutes