On-Demand Webinar
March 21, 2024 | 52 min
On-Demand Webinar
March 21, 2024 | 52 min
On-Demand Webinar
March 21, 2024
52 min
March Madness Series: Run a Help Desk in M365
Overwhelmed by user requests, complaints, inquiries, and more? Bring method to the madness with our March Madness Series.
Join us for a live webinar focused on running a help desk right in Microsoft 365 to discover how to leverage single sign-ons and a familiar, easy to use interface to get more done.
Crow Canyon Software’s NITRO Help Desk turns Microsoft 365 into a powerful ticketing system. This application gives you all the capabilities you need to successfully manage tickets in a timely and efficient manner while increasing user adoption and satisfaction.
Join us to discover the benefits:
– Single sign-on
– Full Teams integration
– SLAs
– Notifications
– Dynamic, responsive forms that can run on any device
– Omnichannel support – users can use email, web, portals, bots, texting, and more to contact the help desk
– Workflows & actions that automate many processes — approvals, assignment, escalations, closing tickets
– Reports & dashboards that give both an immediate and historical view of Help Desk status
– AI-Powered Knowledge base and self-service capabilities, including bots
– Asset tracking, maintenance, upgrades, replacements
– Problem and change management
– & much more!
Whatever your IT service needs are, Crow Canyon’s NITRO Help Desk for Office 365 and Teams can provide a cost-effective, efficient solution. Your organization already made the investment in Microsoft 365 — now see how to supercharge it with NITRO Help Desk!
Register now for this sneak peek to see how you can make work smarter, faster, and easier organization-wide.
Brought to you by Crow Canyon Software, specializing in leveraging your existing M365, Teams and SharePoint platforms through custom or pre-built automation to improve productivity and efficiency. Utilize our extensive library of pre-built business applications, or make your own applications using NITRO Studio. However you do it, our specialty is helping you succeed.
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Managing Purchasing in Microsoft 365
April 18, 2024 | 27 min
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March Madness: Run a Help Desk in M365
March 21, 2024 | 52 min
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March Madness: Business Process Automation w/ M365
March 14, 2024 | 41 min
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Product Showcase: NITRO Service Desk for M365 & Teams
March 7, 2024 | 31 min
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ERP System + Purchase Orders: How to Save Money
January 16, 2024 | 25 min
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365 Shades of Success: A Microsoft Year in Review and the Road to 2024
December 13, 2023 | 1 hr 5 min
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Streamline PO Requests with M365 & Teams
November 16, 2023 | 35 min
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Product Showcase: #1 Help Desk for M365 & Teams
November 9, 2023 | 52 min
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Product Showcase: #1 Ticketing System in M365 & Teams
October 11, 2023 | 45 min
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How to Automate Tasks: Leveraging M365 + Teams to Boost Business
August 16, 2023 | 39 mins
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InfoPath Replacement: The Power of NITRO Studio Forms & Workflows
July 12, 2023 | 43 min
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Transform M365 Business Operations with AI
June 27, 2023 | 42 min
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Streamline Purchase Requests with M365 & Teams
June 15, 2023 | 56 min
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Product Showcase: IT Ticketing System in Office 365 & Teams
May 25, 2023 | 59 min
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Simplify Asset Management Automation with M365 + Teams
May 11, 2023 | 43 min
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Deep Dive of the New NITRO Help Desk for M365 & Teams
April 21, 2023 | 44 min
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How to Provide Excellent IT Support Using M365
March 30, 2023 | 54 min
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NITRO Request Management for Food and Beverage Manufacturers Leveraging M365
March 16, 2023 | 48 mins
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Learn How Your Peers At Other Government Agencies Are Benefiting from NITRO Help Desk
March 15, 2023 | 42 min
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Preview of the New NITRO Help Desk Release
March 14, 2023 | 40 min
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Increasing Business Efficiency: How to Combat Inflation in 2023
February 23, 2023 | 54 mins
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M365, Teams and SharePoint PO System to Manage Purchase Requests
February 9, 2023 | 50 mins
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Generational Differences in the Workplace: How Agencies Are Adapting with M365 & Teams
January 19, 2023 | 53 mins
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2023: The Year To Do More With Less Building Automation in MS 365 & Teams
January 12, 2023 | 43 mins
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Governance and Process Optimization Forecast: Recapping Microsoft 365 Conference 2022
December 14, 2022 | 69 min
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Powering Automation with M365: A Deep Dive Into NITRO Studio
December 9, 2022 | 63 min
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Find Out How M365 & Teams Are Driving Modernization Across Government Agencies
November 17, 2022 | 54 min
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Best of Microsoft Ignite - 10 Key Takeaways: Workplace and Industry Trends, Strategies and Planning
November 10, 2022 | 61 min
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Just Do It! The Time is Now to Replace InfoPath & Other Legacy Systems
October 27, 2022 | 60 min
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Affordable Asset Management Automation in Microsoft 365, Teams, & SharePoint
October 6, 2022 | 56 min
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Build an Office 365 and SharePoint Leave Request System with NITRO Studio
September 15, 2022 | 47 min
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Implement an IT Service Desk Ticketing System in Office 365 and Teams
September 8, 2022 | 57min
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Better Than Power Platform? Putting MS Teams to Work!
August 25, 2022 | 58min
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Better Than Power Platform? We Put the Flow in Workflows!
August 18, 2022 | 56min
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Better than Power Platform? It's All About the Users!
August 11, 2022 | 48min
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Why NITRO Studio is Better than the Power Platform for Business Process Automation!
July 21, 2022 | 41 min
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Driving Efficiency in Government with Microsoft 365, Teams, and SharePoint
July 14, 2022 | 52 min
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Just Do It! Why the Time is Now to Replace InfoPath and Other Legacy Systems
June 30, 2022 | 51 min
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How NITRO Studio Powers Up Crow Canyon’s Help Desk
June 28, 2022 | 30 min | The Essentials for Running an IT Help Desk Series
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Microsoft Teams Integration Essentials
June 21, 2022 | 26 min | The Essentials for Running an IT Help Desk Series
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Self-service Essentials
June 14, 2022 | 23 min | The Essentials for Running an IT Help Desk Series
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Ticket Intake & Processing Essentials for On the Go
June 7, 2022 | 18 min | The Essentials for Running an IT Help Desk Series
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Ticket Processing Essentials
May 31, 2022 | 26 min | The Essentials for Running an IT Help Desk Series
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Ticket Intake Essentials
May 24, 2022 | 26 min | The Essentials for Running an IT Help Desk Series
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Modernize Your Business Processes with Office 365 & Teams
May 19, 2022 | 54 min
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Easy Business Process Automation on Microsoft 365, Teams, and SharePoint
May 5, 2022 | 52 min
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Manage IT Assets and Equipment with Office 365 and SharePoint
April 21, 2022 | 58 min
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Streamlining Purchase Requests with Office 365 and Teams
March 24, 2022 | 54 min
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Implement an IT Ticketing System in Office 365 and Teams
March 10, 2022 | 64 minutes
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Build a Leave Request System in Office 365 with NITRO Studio
February 10, 2022 | 39 min
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Build Better Bots: Using MS Teams & Bots to Accelerate IT Support
January 20, 2022 | 52 min
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Let's Get Visual! Introducing the New NITRO Workflow Visual Designer
January 12, 2022 | 52 min
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Perspective on PowerApps & NITRO Studio
January 6, 2022 | 60 min
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ASSETjourney AMP: Built By and For Retirement Village Operators
December 16, 2021 | 43 min
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Manage Assets and Equipment Successfully with Office 365 and SharePoint
December 9, 2021 | 60 min
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Using MS Teams & Office 365 to Replace InfoPath and Other Legacy Tools
November 18, 2021 | 57 Minutes
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Improve Government Services with Office 365 & SharePoint
November 4, 2021 | 60 Minutes
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Power Up Your Purchasing with Microsoft 365, Teams, & SharePoint
October 21, 2021 | 47 min
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Change of Seasons, Change of Forms: Time to Leave InfoPath Forms Behind!
October 14, 2021 | 64 min
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IT Help Desk/Service Desk for Office 365 and SharePoint On-Premises
September 30, 2021 | 60 min
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Use Microsoft Teams, Bots, and NITRO Studio to Drive Business Process Automation
September 23, 2021 | 62 min
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