On-Demand Webinar

November 9, 2023  |  52 min

Government and Technology

On-Demand Webinar

November 9, 2023  |  52 min

On-Demand Webinar

November 9, 2023

52 min

Government and Technology: Critical Systems for Government

Product Showcase: #1 Help Desk for M365 & Teams


M365 and SharePoint PO System

Crow Canyon Software’s NITRO Help Desk turns Microsoft 365 into a powerful ticketing system. This application gives you all the capabilities you need to successfully manage tickets in a timely and efficient manner while increasing user adoption and satisfaction.

Join us as we open our doors for a showcase of the #1 help desk in M365 & Teams.

NITRO Help Desk includes:

– Single sign-on
– Full Teams integration
– SLAs
– Notifications
– Dynamic, responsive forms that can run on any device
– Omnichannel support – users can use email, web, portals, bots, texting, and more to contact the help desk
– Workflows & actions that automate many processes — approvals, assignment, escalations, closing tickets
– Reports & dashboards that give both an immediate and historical view of Help Desk status
– AI-Powered Knowledge base and self-service capabilities, including bots
– Asset tracking, maintenance, upgrades, replacements
– Problem and change management
– & much more!

Whatever your IT service needs are, Crow Canyon’s NITRO Help Desk for Office 365 and Teams can provide a cost-effective, efficient solution. Your organization already made the investment in Office 365 — now see how to supercharge it with NITRO Help Desk!


Topic
NITRO Help Desk
Crow Canyon Business Application

Presented by
Ryan Stefani
Crow Canyon Software

Date & Time
Thursday, November 9, 2023
52 min