On-Demand Webinar
September 8, 2022 | 57 mins
On-Demand Webinar
September 8, 2022 | 57 mins
On-Demand Webinar
September 8, 2022
57 mins
Implement an IT Service Desk Ticketing System in Office 365 and Teams
Crow Canyon’s IT Service Desk ticketing system for both Office 365 and MS Teams utilizes Crow Canyon Software’s NITRO Studio Business Automation platform to create a powerhouse tool for any organization. This application, using Office 365 along with NITRO Studio, gives you all the capabilities you need to successfully manage user and customers issues and requests in a timely and efficient manner.
The Help Desk includes:
- Microsoft Teams Bots
- Detailed tracking of all IT Requests
- Easily customized forms and workflows
- Automatic ticket escalation and routing
- Intuitive Portal interfaces
- Outlook email integration
- Manage IT Assets
- Reporting and dashboards
- Problem and change management
- Easy-to-use Knowledgebase
- and much more!
Whatever your support or service needs are, Crow Canyon’s Help Desk for Office 365 and Teams can provide a cost-effective, efficient solution. Your company already made the investment in Office 365 — now see how to “super-size” it with our NITRO Studio-powered Help Desk!
Additional Help Desk Resources
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Implement an IT Ticketing System in Office 365 and Teams
March 10, 2022 | 64 minutes
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Build Better Bots: Using MS Teams & Bots to Accelerate IT Support
NEW WEBINAR
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I'll Drink To That! Beverage Company Uses Business Process Automation
CASE STUDY
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NITRO IT Help Desk Datasheet
Through detailed tracking of requests and efficient queue management, tickets are resolved quickly & user satisfaction increases.
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