Crow Canyon Request Manager for Education

Track, Manage and Account for Education Support Services such as IT, Facilities and HR

SharePoint and Office 365 for Education and Campuses

  • Give educators, administrators and staff a simple way to request services
  • Automatically route and manage requests across departments and staff
  • Manage priorities, service levels and communication during the process
  • Capture the total picture of your support services and resource usage
  • Track IT, equipment and facilities assets and link to services
  • Analyze and report on all service activities and costs

Automate your existing forms and manual routing processes to improve Education support service levels and staff productivity.  Example of requests include:

IT Services

  • IT incidents and requests
  • Computer Requisitions
  • IT Asset Inventory
  • Training Requests
  • and many more…
 

Facilities

  • Facilities work orders
  • Equipment maintenance
  • Custodial Requests
  • Event and Facilities requests
  • Public Safety incidents
  • and many more…
 

Operations

  • Public Safety incidents
  • Transcript requests
  • Financial Aid, Grant requests
  • Event and Facilities requests
  • Copy, print services
  • HR, Benefits
  • and many more…
 

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