FOR IMMEDIATE RELEASE | BENICIA, CA – June 30, 2025 – Crow Canyon Software, a trusted Microsoft 365 Business Applications Partner with over 25 years of expertise, today announces the results of a case study highlighting a major non-profit’s successful adoption of its NITRO Service Desk within Microsoft 365 and SharePoint. The adoption delivered transformative [...]
Crow Canyon Software is excited to announce the launch of NITRO Help Desk 3.5, now powered by an intelligent AI agentic framework that redefines how IT support teams handle requests, automate responses, and deliver faster resolutions. This release marks a pivotal step in Crow Canyon’s mission to bring practical, AI-powered [...]
BENICIA, Calif., April 3, 2025 /PRNewswire/ -- Crow Canyon Software, creator of NITRO Copilot™ the AI assistant for users and staff, announces a free webinar showcasing NITRO Studio, the no-code/low-code forms and workflow builder in Microsoft 365, Teams and SharePoint. This webinar focused on automated business process software will take place on 4/10/25 at 11 am PT. Discover [...]
Crow Canyon Software proudly accepts the "Best Integration 2025" award from Software Suggest for our automation software integration. At Crow Canyon, we prioritize easy automation software integration for our customers. Our solutions seamlessly run in Microsoft 365, Teams, and SharePoint, allowing your team to work within a familiar environment. This approach enhances user adoption, [...]
The Real-World Struggle Imagine a mid-sized company drowning in paperwork, with teams spending hours manually approving workflows and tracking project updates via emails and spreadsheets. This was the story of Claire, an operations manager, who constantly juggled inefficiencies in her organization. That was until her company implemented business process automation software that transformed chaos [...]
Crow Canyon Software, a Microsoft 365 Business Applications Partner, announces the release of AI-powered ticket routing for NITRO Help Desk. Using AI-powered ticket routing, users and technicians enjoy smoother workflows and improved ticket resolution speed. "Most organizations aim to assign tickets in under 5 minutes but NITRO Help Desk's AI-powered routing greatly reduces this routing [...]
Crow Canyon Software’s NITRO Help Desk now includes Copilots that drive quick and accurate responses while easing end user and staff workloads. Crow Canyon Software, a Microsoft 365 Business Applications Partner, announces the release of NITRO Copilot for its Help Desk products. Using NITRO Copilot, end users can get comprehensive answers to their questions [...]
In the ever-changing landscape of working with Microsoft products, Crow Canyon has needed to adapt and change along with that landscape. From the various iterations of SharePoint on-premises to moving to M365 we have adapted and developed our webparts in accordance with Microsoft’s best practices. Sometimes, though, the changes are less expected. As an [...]
Crow Canyon Software brings you over 25 years of experience in business process automation, consolidated into a free March Madness Webinar Series to help organizations bring method to the madness with Microsoft 365 and Teams. The first webinar in the four-part series will take place on 3/14/24 at 11 am PT. Discover how organizations [...]
More work happens in Teams than ever before and let's face it - that isn't going to change anytime soon. That's why we took our Microsoft Teams ticketing system to a new level with the NITRO Help Desk Teams App. The app takes all the features of a robust help desk and puts them [...]
Crow Canyon Software builds upon your existing collaboration platforms in Microsoft 365, Teams, SharePoint, and Copilots to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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