Omnichannel support is critical in any service desk or request management system. This is especially true these days with a remote and dispersed workforce. Watch this video. Omnichannel support allows ends users to submit requests and contact support via the method that is most convenient and available to them. With users accessing a variety [...]
Organizations of all sizes can easily improve operations and replace legacy solutions with Crow Canyon's NITRO Studio™ 2.0, a forms and workflow solution that runs in both SharePoint on-premises and cloud-based Office 365 and Microsoft Teams. Crow Canyon Software announces the release of NITRO Studio™ 2.0, an update to its popular business automation platform [...]
Want to print SharePoint list and form data? Our NITRO Print Manager tool offers many options for printing out various sets of data, from a single list item to a full list of list items. It goes beyond just printing to a piece of paper. You can also save the data as a PDF, [...]
A new feature just released is what we are calling "NITRO Managed Columns." What this means for you is that you now have a way to add unbound controls to your NITRO Form without needing a SharePoint column to store the data! For instance, let's say you want to have a way to capture [...]
Bot Analytics Services are the next step after initial installation and configuration of a Microsoft Teams Bot. With the right guidance, a bot can improve with time. A “set and forget” model will not work with bots. Getting information about bot performance Crow Canyon’s Bot Analytics Services provide critical statistics on the performance of Microsoft Teams Bots. The initial [...]
Make 2021 Your Year to Move off InfoPath! Well, here we are in the year 2021, and it's time to find an InfoPath substitute. InfoPath mainstream support ends this coming July. Microsoft stated 3 years ago that “now” (that is, April 2018) is the time to start moving off InfoPath, which has been deprecated [...]
Crow Canyon Software’s Microsoft Teams Bots are now fully integrated with its NITRO Studio Workflows, bringing a full range of business process automation to Microsoft Teams. Microsoft Teams bots provide increased functionality to Teams users. However, many of these bots are simply automated interfaces to FAQs. True business process automation bots require much more [...]
Microsoft Lists, a new app in the pantheon of Microsoft 365 apps, gives SharePoint lists a makeover, making them more enticing as a framework for building out business processes. Microsoft Lists is a super-charged version of the age-old SharePoint lists that Crow Canyon has been leveraging for years. Microsoft expects to have the new Lists app completely rolled [...]
Crow Canyon Software, a leader in business applications and workflow creation for Microsoft SharePoint, Teams, and Office 365, drives further adoption of Microsoft Office for government agencies with the release of its Digital Workplace for Government. Crow Canyon’s Digital Workplace runs in Microsoft Office 365 and Teams and is fully configured for Microsoft’s Government Community [...]
You may have heard about Project Cortex, Microsoft’s SharePoint-centric AI initiative. Now you will also want to know about SharePoint Syntex. Project Cortex, introduced at Microsoft Ignite in 2019, is the newest application in the Microsoft 365 world. The basic idea is that it “harnesses the knowledge and expertise of your organization” by using [...]
Crow Canyon builds upon your existing collaboration platforms in Office 365 and SharePoint to give your staff the tools they need to drive business process automation.
We provide an integrated, modular set of applications from which you can pick and choose the best solution for your organization.
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