Category : Crow Canyon Blog

9 06, 2015

Grow Your Business with Customer Support Software

2021-01-21T10:52:41-08:00June 9th, 2015|

Your business will benefit tremendously if you install customer support software that integrates with your SharePoint system. It will improve the efficiency and productivity of your team, which in turn will increase customer satisfaction. And customer satisfaction is one of the best ways to grow your business. Give someone great [...]

13 05, 2015

Who Are the Powers Behind These Audits?

2021-01-22T10:29:25-08:00May 13th, 2015|

Software Compliance Audits are initiated primarily from two sources -- the software makers themselves and the powerful trade groups that represented them. These trade groups are focused and proactive on representing the software industry giants. The Software Alliance (BSA) and the Software & Information Industry Association (SIIA) are both leaders in launching Software Audits [...]

8 04, 2015

Using Barcodes and QR Codes in IT Asset Management

2021-01-22T10:44:24-08:00April 8th, 2015|

Have you considered using barcodes or QR codes in your IT Asset Management program? Both of these provide an easy way to uniquely identify an asset and access information about it. Let’s look at the differences between barcodes and QR codes, and the relative advantages of each one, when used in an IT Asset [...]

10 03, 2015

IT Help Desk for SharePoint Drives Efficiency and Satisfaction

2023-05-24T12:40:08-07:00March 10th, 2015|

An IT Help Desk for SharePoint is a crucial tool in today’s business world for managing service requests, improving IT communications and enhancing IT efficiency. In any organization, there is a need to ensure end user satisfaction by monitoring and controlling a request from the submission stage right through to [...]

25 02, 2015

SharePoint’s Evolution Through the Years

2021-01-22T11:08:14-08:00February 25th, 2015|

SharePoint is a business collaboration platform that enables individuals in an organization to easily create their own collaborative web sites. It integrates seamlessly with Windows and MS Office and simplifies information sharing across boundaries. This enables faster and better informed decision making, thereby increasing the productivity and efficiency of the [...]

30 01, 2015

How a CMDB Adds Value to SharePoint IT Help Desk and Asset Management

2024-07-22T05:22:55-07:00January 30th, 2015|

Why Should You Use CMDB-ITIL Software? Wikipedia describes a Configuration Management Database (CMDB) like this: A configuration management database is a repository that acts as a data warehouse for information technology (IT) organizations. Its contents are intended to hold a collection of IT assets that are commonly referred to as configuration items (CI), as [...]

15 01, 2015

Microsoft Drops Public Website Feature from SharePoint Online

2024-07-26T02:59:12-07:00January 15th, 2015|

Microsoft is discontinuing its SharePoint Online Public Website service. This free service has enabled users to create websites in SharePoint that are accessible to the public. As an alternative, Office 365 subscribers will be given access to third-party options that will enable them to integrate their public presence with their [...]

22 12, 2014

The Barcode Advantage in IT Asset Management

2019-10-04T19:41:00-07:00December 22nd, 2014|

Are your IT Assets barcoded? Adding barcode technology can take your SharePoint IT Asset Management program to another level. Barcoding greatly eases asset intake, checkin/checkout, audits, inventory, and integration with service tickets. The Benefits of Using Barcoding for SharePoint IT Asset Management Barcoding can offer immediate access to large amounts of data relating to [...]

17 11, 2014

7 Keys to Cutting Costs with IT Asset Management

2024-07-29T06:33:35-07:00November 17th, 2014|

IT Asset Management is so much more than just software and hardware. It can be the key to efficiency and cost-cutting in your organization. IT Asset Management is an entire business practice. A comprehensive system goes far beyond just software and hardware - it should bind together financial control, inventory management, contractual compliance and [...]

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