Human Resources (HR) and Benefits

HR Requests, Leave Requests, Payroll Issues, Benefits, and more

Crow Canyon's HR Request Manager for SharePoint and Office 365 is a powerful and efficient way to automate the tracking and management of HR requests. Employees submit requests from a variety of sources (SharePoint, email, a web form, Outlook) and the tickets are routed to the right staff for assignment and fulfillment. Link in relevant forms and policies. Track time, costs, and status through the entire process.

Contact us to discuss your HR request tracking needs.

HR departments field many types of requests that include a variety of forms and routing processes. Crow Canyon’s HR Request Manager for SharePoint provides a simple and efficient way to capture specific information, route it to the right staff, and provide timely follow-up.

Automate your existing forms and manual routing processes to improve employee service and Human Resources staff productivity. Examples of HR requests include:

  • Performance reviews
  • Leave requests
  • Vacation requests
  • Temporary contractor requests
  • Benefit enrollment and change
  • Training requests
  • Wage change requests
  • Timesheet routing
  • Employee badge requests
  • Policy questions / compliance

For Onboarding, New Hire Management, and Terminations, see our Onboarding for SharePoint and Office 365 application!

Crow Canyon Request Manager for HR Features

  • Leverages existing SharePoint environment
  • Tickets can be submitted through SharePoint, email, web, Outlook or phone
  • Easily configurable to support your existing processes without IT assistance
  • Automatically routes to responsible department or individual for assignment and fulfillment
  • Assign to one or many staff, split ticket into multiple tickets
  • Full approval and emergency notification features
  • Access knowledgebase, Documents, Calendars. Link to any HR databases from within the request fulfillment form
  • Quickly identify overdue tickets, high priority status or any other filter with Ticket Views feature. Measure your success with full reporting capabilities

Immediate Benefits

  • Increase employee productivity, by providing an easy to use, centralized point, for submitting HR requests
  • Improve department staff productivity by automating the request, routing and tracking process
  • Reduce time consuming follow-up phone calls for request status and more information
  • Improve efficiency and compliance by standardizing request procedures and process
  • More effectively measure service levels, response times and costs for requests
  • Get more return out of your existing Microsoft investment
  • Significantly increase overall operational efficiency and employee satisfaction
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