View Webinar On-Demand
January 25, 2018 | 47 Minutes
View Webinar On-Demand
January 25, 2018 | 47 Minutes
View Webinar On-Demand
January 25, 2018
47 Minutes
Office 365 & SharePoint Service Desk Application
Crow Canyon has developed a robust, capable Office 365 & SharePoint Service Desk application. Improve your customer service with SharePoint & Office 365! This application can be used to provide Customer Service, Product Support, Client Services, Field Service, Membership Support, and eCommerce.
Crow Canyon’s Customer Service application is able to run in SharePoint on-premises or SharePoint Online. It includes features such as Integration with CRM, Dynamics, Salesforce, Databases. Portals, Forms, Workflows, and Reporting.
This application can cover a wide variety of capabilities and possibilities of post-sale interactions with your customers including:
- Questions
- Inquiries
- Complaints
- Problems, incidents
- Technical support issues
- Shipment questions
- Order status inquiries
- Schedule appointments
- Suggestions
- Billing questions
- Field service
- Product information
- Product returns
- Support for leased equipment
- Product upgrades and releases
- Quality control
Providing excellent customer service is very important for many reasons including:
- Customer satisfaction
- Repeat business
- Good social reputation
- Positive reviews
- Spurs company growth
- Partners want to work with you
Learn more about Crow Canyon’s Customer Support application by clicking here.
| Topic |
|---|
| Customer Support Crow Canyon Business Application |
| Presented by |
|---|
| Scott Restivo Crow Canyon Software |
| Date & Time |
|---|
| Thursday, January 25, 2018 47 Minutes |
