NITRO Help Desk for HR
Manage HR requests efficiently using Microsoft 365 & Teams. Route employee questions and issues to HR Staff for speedy fulfillment.
All Our Applications are
HR Requests Made Easy
Use business process automation to fast-track incoming requests and onboarding processes to optimize HR efficiency.
Automate your existing forms and manual routing processes to improve employee service and Human Resources staff productivity. Examples of HR requests include:
- Temporary contractor requests
- Benefit enrollment and change
- Training requests
- Wage change requests
- Timesheet routing
- Employee badge requests
- Policy questions / compliance
- Personnel information changes
Learn about our solutions for Onboarding & Leave Requests.
Immediate Benefits
NITRO Help Desk for HR Features
- Leverages existing Office 365 and Teams environment
- Requests can be submitted through SharePoint, email, web, Outlook or phone
- Easily configurable to support your existing HR processes without IT assistance
- Automatically routes to responsible individual or group for assignment and fulfillment
- Assign to one or many staff, split request into tasks
- Full approval and emergency notification features
- Access knowledge base, documents, calendars
- Quickly identify overdue requests, high priority status, or any other filter
- Link to any HR databases from within the request fulfillment form
- Measure your success with full reporting capabilities
Featured Case Study
Bringing Order to Onboarding with AFS
AFS had a labor-intensive and manual process to manage onboarding using Excel spreadsheets and Outlook tasks, making it difficult to efficiently track new and departing employees. The system was racked with problems: missed tasks, delayed responses, and security issues. This made on/off boarding slow and arduous. They needed to find a better onboarding solution and, as a non-profit, one that could make every dollar count to keep administration costs low through improved processes.
