Customer Support Application Pricing
Pricing listed here applies to these programs:
Applications are sold as Perpetual Licenses with an optional annual renewal after the first year.
The pricing is to use the application in one Site Collection; it does not depend on the number of SharePoint servers.
Perfect if you need a basic Customer Service desk with a rich feature set
A robust solution with enhanced features important to Service Desk management and customer interaction
Our pricing is full and all-inclusive
Our pricing stays the same regardless of the number of WFEs in your farm. We include installation, training, and configuration assistance, along with one year of support, as part of the purchase price.
For Asset Management and Equipment Tracking plans, see this page.
Contact us for package pricing for any combination of applications.
CUSTOM SHAREPOINT AND OFFICE 365 SOLUTIONS: If you have specific business requirements,
we can design and build SharePoint and Office 365 applications to meet your needs. Contact Sales.
Find the features that are right for your organization
Click here for detailed description of the features.
|Customer, Client, Member Support|
|Tickets from multiple sources|
|Track Email History|
|Integration with Active Directory|
|Integration with Equipment or Assets|
|Service Level Agreements|
|Secure Customer Portal||Branded|
|Root Cause Analysis|
|Advanced Module Included|
|Professional Services||1 hour||3 hours||6 hours|
|Technicians (can add more @ $250/seat)||2||8||Unlimited|