24 07, 2018

Case Study: FOI Requests for Government Agency

2019-09-04T16:45:14+00:00July 24th, 2018|

Government and agencies in the public sector face challenges keeping up with the needs and requests of the people they are chartered to serve. These agencies are often dealing with heavy workloads, limited staff, and a lack of modern, effective IT solutions. But the growing use of SharePoint and Office 365 in the government realm [...]

11 06, 2018

What’s Coming in SharePoint 2019

2019-01-26T22:38:58+00:00June 11th, 2018|

With a much-ballyhooed announcement at the SharePoint Conference North America last month, SharePoint 2019 officially arrived… well, sort of. The early preview won’t start until “Summer 2018” with most RTM features ready for preview later in 2018 or early 2019. But what is it all about? SharePoint 2019 Breakdown Microsoft [...]

18 05, 2018

What’s Trending at the SharePoint Conference North America?

2019-01-26T22:39:44+00:00May 18th, 2018|

I spent some time over the last few days reviewing the sessions at the upcoming Crow Canyon Software is a Gold Sponsor and has been an active promoter of this Conference for a year now. It is great to see it coming together and we look forward to meeting the many people attending and participating [...]

2 05, 2018

SharePoint Conference North America: Here We Come!

2019-01-26T23:31:37+00:00May 2nd, 2018|

The excitement is building for the NITRO Studio, our application creation platform for Office 365 and SharePoint. NITRO Studio is a unique collection of apps that enhance SharePoint with forms, workflows, reporting, portals, and more. Our goal is to “put the power in your hands” so you can easily create applications, whether simple or complex, [...]

9 03, 2018

Case Study: Request Tracking Solution for U.S. Government Agency

2018-12-19T20:13:33+00:00March 9th, 2018|

The Crow Canyon Request Manager for SharePoint transformed the way a U.S. government agency worked, empowering it to move away from outdated manual processes and embrace digitized and automated solutions that integrate seamlessly with its existing IT framework. Two challenges: Regulations and Outdated Methods When it comes to regulations, few sectors are as stringent as [...]

15 02, 2018

Office 365: The Move to the Cloud Continues

2019-01-26T22:49:39+00:00February 15th, 2018|

Office 365 has taken the business world by storm. Way back in 2015, Office 365 surpassed Google Apps in terms of cloud usage. Why? It’s mostly been due to Microsoft’s determination to move everyone to its cloud platform – Office 365 -- by providing a rich set of features at reasonable costs. SharePoint Online [...]

30 01, 2018

SharePoint Conference North America, May 2018

2019-01-26T22:54:41+00:00January 30th, 2018|

May 2016 and May 2017 saw major announcements from Microsoft on the Future of SharePoint. This May will be no different, only louder with a major SharePoint conference happening in Las Vegas. Planning and preparation for the SharePoint Conference North America in Las Vegas is well underway, with over 50 sponsors and over 100 [...]

22 01, 2018

Case Study: Customer Service Software for an International Bank

2018-12-19T20:13:44+00:00January 22nd, 2018|

Customer satisfaction is critical in any industry, but in banking, it is especially important for maintaining long-term relationships with clients in the face of competitive pressure.   Studies have shown again and again that “personalized customer service” makes a huge difference in determining whether a customer sticks with a bank or moves to another.   [...]

15 01, 2018

Case Study: Membership Service System for Non-Profit

2018-12-19T20:14:49+00:00January 15th, 2018|

Many organizations still use outdated tools for their customer service needs, such as e-mails, attachments, spreadsheets, and even pen and paper. This may be fine when an organization first forms, but as it grows and scales upwards, this approach causes an array of customer service challenges. One of our clients, a large religious organization, found [...]

8 01, 2018

Case Study: Customer Support for Manufacturer of Industrial Computers

2018-12-19T20:14:00+00:00January 8th, 2018|

Recently, a manufacturer of "industrial computers" approached us with a need for a system that provides support and service of the computers it builds and send out to its customers. The company’s specialized industrial computers are a breed of their own in terms of maintenance, customized equipment, repair, operation, and upgrades. These computers differ from [...]

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