19 10, 2015

Mobile Adoption in SharePoint: Still Some Work to Do

2019-01-27T00:40:14+00:00October 19th, 2015|

We all know that mobile is big. Actually, it’s huge. Here are some stats to convey the “hugeness”: 80% of Internet users worldwide own a smartphone By 2016 there will be 10 billion mobile Internet devices used globally The number of mobile users passed the number of desktop users last year 89% of mobile users’ [...]

22 11, 2013

Productivity Reporting through SharePoint

2019-01-27T01:36:27+00:00November 22nd, 2013|

Service tickets range from very simple fixes to large changes and multi-step solutions. For certain companies, such as computer help services, tickets can come in the form of fixing a PC, which can last multiple days and involve several employees. The ability to track who has been working on a certain [...]

30 05, 2013

Needle in a Haystack: Search Filters for IT Project Management

2019-01-27T01:45:19+00:00May 30th, 2013|

Nothing is worse than scrambling to find that one thing you absolutely need in an unorganized space. Think of trying to find your keys in the morning on a desk covered with papers, books and other items. The same frustration comes up when searching for that one piece of information or [...]

15 05, 2013

Productivity Management through SharePoint Automation

2019-01-27T01:47:59+00:00May 15th, 2013|

Can a company run itself? Assuming an initial process to get the various aspects of the business underway, could a business feasibly run on its own after that? The obvious answer is no. People are clearly an integral part of making a company function. Employees have logical minds; they can make [...]

11 04, 2013

Inside Looking In: Productivity Management Software and Internal Service

2019-01-27T01:50:37+00:00April 11th, 2013|

Companies sometimes focus too much of their IT services on the outward facing population rather than their own employees. Of course, making sure that customers’ issues are solved in a timely manner remains an important role of the computing process. But in order to have incoming service tickets handled as efficiently [...]

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