29 01, 2016

Moving on From IBM Notes

2020-05-19T18:45:33+00:00January 29th, 2016|

In July 1995, IBM acquired Lotus Notes for $3.5 billion. It was a huge deal at the time, and the buyout sum, even 20 years later, is a significant amount of money. In the decade preceding the acquisition, Lotus Notes evolved and coalesced into a product package known as “groupware” — the early ancestor of [...]

27 01, 2016

What’s on the Office 365 Roadmap This Year?

2020-05-19T18:46:05+00:00January 27th, 2016|

Now that the New Year is upon us, it's time to have a look at what Microsoft's flagship productivity suite, Office 365, has in store for us. In today's blog article we'll have a look at some specific new features as well as take a bird's eye view of what technologies Microsoft will be pushing [...]

22 01, 2016

All Aboard! Using SharePoint & Office 365 for Onboarding

2020-05-19T18:46:46+00:00January 22nd, 2016|

Onboarding can be a complex process to manage for Human Resources departments, particularly in larger organizations. As organizations grow, the responsibilities of HR departments become increasingly difficult to manage. Strict procedures have to be followed to meet government, legal, and regulatory requirements. Fortunately, a communication and collaboration platform such as Microsoft SharePoint can provide an [...]

14 01, 2016

SharePoint: Maintaining Its Relevance in 2016

2020-05-19T18:53:38+00:00January 14th, 2016|

This year promises to bring some exciting new changes to the IT scene, the most notable of which will be the introduction of SharePoint 2016 in the second quarter. If you want to catch up on some of the expected features, please check out our article, SharePoint 2016: It's All About the Cloud. With SharePoint [...]

6 01, 2016

Five Benefits of Help Desk Reporting

2020-05-19T18:49:05+00:00January 6th, 2016|

A good Help Desk solution can make all the difference to your organization. As mentioned in one of our recent articles, Six Features to Look for in a Help Desk System, a best-in-breed Help Desk can empower your company to take control of the customer interaction process while reducing the workload of your support personnel. [...]

5 01, 2016

Six Features to Look for in a Help Desk System

2020-05-19T18:54:31+00:00January 5th, 2016|

With an abundance of Help Desk solutions on the market, all of them vying for the attention of CTOs and COOs, separating the wheat from the chaff can be a tricky proposition – especially in a field where all claim to be the best! Let’s have a look at some of the features that a [...]