26 07, 2013

Do It Your Way: Customize and Expand Your SharePoint Service Desk

2023-04-21T07:22:03-07:00July 26th, 2013|

There’s a saying we hear in childhood about individuality: “Don’t just follow everyone else; be yourself.” The wording may change, but the main message is to be original and forge your own path. This mantra is especially true in the business world, where companies are constantly searching for new ways [...]

16 07, 2013

On the Dotted Line: SharePoint Services for Contract and Procurement Management

2021-05-05T14:02:47-07:00July 16th, 2013|

Various facets of a modern business’s workload often need to be outsourced to a group outside the company. There can be certain aspects contributing to the success of day-to-day operations, such as building security or specific IT setup, which have to be carried out by an external party. What it [...]

3 07, 2013

At Your Service: Help Desk Call Center Software in SharePoint

2021-01-22T12:40:29-08:00July 3rd, 2013|

It’s hard to imagine just how many requests a call center can receive in a single day. Help desk workers can receive multiple internal and external requests, creating huge challenges for their department. The first of these challenges is the inefficiency arising from taking so many calls. If there is [...]

Go to Top