28 12, 2012

Closing the Loop: SharePoint Help Desk Ticketing System

2019-01-27T01:53:46+00:00December 28th, 2012|

The amount of daily correspondence a modern company receives can be frightening. Picture this: daily emails, from either employees or customers, bogging down servers and workers alike. Add phone calls, the possibility of web forms and paper memos, making the whole process quite overwhelming. Left unchecked, a company’s I.T. (information technology) [...]

22 12, 2012

The Multiple Advantages of Crow Canyon Software Service Request

2019-01-27T01:54:29+00:00December 22nd, 2012|

Almost all organizations have challenges, particularly in providing services in a consistent manner for all employees and customers using them to be productive in their jobs. Usually, individual service departments are set up to provide these services. Each department, however, has different methods and ways to request services, and the processes [...]