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The amount of daily correspondence a modern company receives can be frightening.

Picture this: daily emails, from either employees or… Read more »

Almost all organizations have challenges, particularly in providing services in a consistent manner for all employees and customers using them… Read more »

Problem: DDOT’s IT department had an automated ticketing program in place, but only 5% of employees were using it…. Read more »

You often hear their bells ringing and see their iconic red kettles located outside stores during the holidays. You may… Read more »

Nova Scotia Community College campus had a unique set of challenges. They must meet a demanding set of curriculum and… Read more »

Problem: As with many growing companies, Astellas Pharma Canada’s IT Department had many incoming issues, but very little in… Read more »