Manuals for CCS HelpDesk 4.0/Outlook Help Desk
CCS HelpDesk 4.0
Upgrade from 3.x to 4.0 Manual
Upgrade from earlier 4.0 build to latest
Email Conversion (Event Sink):
Installing Event Sink using Setup.exe
Installing Event Sink using manual process
Installing Event Sink in Shared Mailbox
Web:
Installing Web Interface for Users
Manuals for OUTLOOK HELP DESK:
Standard Version 3.1
Installation Manual - Outlook folders
Installation Manual - Event Sink on Exchange 2000/2003/2007
Installation Manual - Web on Exchange 2000/2003/2007
Update/Upgrade from 3.0 to 3.1
Service Provider Version 3.1
Installation Manual - Outlook folders
Installation Manual - Event Sink on Exchange 2000/2003/2007
Installation Manual - Web on Exchange 2000/2003/2007
Standard Version 3.0
User Manual - Email Script - Exchange 5.5
User Manual - Event Sink - Exchange 2000/2003/2007
User Manual - Web - Exchange 5.5
User Manual - Web - Exchange 2000/2003/2007
User Manual - Web - Exchange 2000/2003/2007 (305E)
Service Provider Version 3.0
User Manual - Email Script - Exchange 5.5
User Manual - Event Sink - Exchange 2000/2003/2007
User Manual - Web - Exchange 5.5
