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CCS Network Inventory

Remote Connection Analyzer - Actions Performed

Overview  |  Quick Start Guide

Actions that can be performed against remote clients with Remote Connection Analyzer

As a part of our cutting edge customer support, Crow Canyon provides an intuitive tool known as Remote Connection Analyzer to troubleshoot connection issues in CCS Network Inventory. If you are experiencing any problems while using our Inventory product, download this tool, run it on your machines and send the results back to us for analysis.
 
Remote Connection Analyzer allows you to perform the following operations on your remote clients:
  • Can ping machine under 1500ms
    • This action will try to ping the remote client under 1500ms. If the remote client does not respond under 1500ms, the program will immediately stop all further remote actions.
  • Can connect to registry admin key
    • This action will try to connect remotely to remote host registry HKEY_LOCAL_MACHINE key.
  • Can connect to ADMIN$ share
    • This action will try to access the ADMIN$ share (c:\%windir%\) location via file level. (File and Print sharing must be enabled).
  • Is machine part of a domain
    • This action will check for member of domain existence.
  • Root Directory
    • This action will check where the operating system is installed, e.g. c:\ or d:\ drive etc.
  • Windows Directory
    • This action will check where %windir% variable is installed by the operating system, (Path).
  • DCOM Installed (RPC)
    • This action will check if DCOM service (RPC) is installed and started.
  • Map Network Drive - C$
    • This action will try to map a network drive C$ against REMOTE client.
      The action will also disconnect the drive if success.
  • Domain Admin privilege
    • This action will check if your LOCAL computer has domain admin privilege against the REMOTE client and also your LOCAL computer against your domain name.
  • Can retrieve installed apps list
    • This action will try to query REMOTE client and your LOCAL for installed applications registry key. (HKEY_LOCAL_MACHINE)
  • Current logged on user info
    • This action will get detailed information about your REMOTE client current logged in user. (Domain, Username etc…).
  • Operating system type
    • This action will query your REMOTE client for its operating system type,
      e.g. WORKSTATION, SERVER etc…
  • Service pack version
    • This action will query service pack version and name.
  • Internet Explorer version
    • This action will query Internet Explorer version.
  • OS name
    • This action will query operating system name.
  • Is netbios over tcpip enabled
    • This action will check NETBIOS over TCP/IP existence.
  • MAC address
    • This action will return MAC address.
  • Is registry accessible via remote regsvc
    • This action will check Remote Registry Service is started and Installed. (NT4).
  • SystemRoot variable value
    • This action will query SystemRoot variable.
  • Is any interactive logged on user
    • This action will check if any current logged on user exists.
  • Is local logged on user administrator
    • This action will check your LOCAL computer current logged in user for local administrator privilege.
  • Is remote registry service started
    • This action will check if Remote Registry service is started.
  • Is browser service started
    • This action will check if Browser service is started.
  • Is winmgmt service started
    • This action will check if WMI service is started.
  • Is eventLog service started
    • This action will check if EventLog (Windows) service is started.
  • Is eventLog audit service started
    • This action will check if EventLog Audit service is started.
  • Is remote desktop service started
    • This action will check if Remote Desktop service is started.
  • Is network management service started
    • This action will check if Network Management 2.0 service is started.
  • Is remote shutdown pro service started
    • This action will check if Remote Shutdown Pro service is started.
  • Does eventLog audit service file exists
    • This action will check if EventLog Audit service file exists under %system32% path.
  • Does network management service file exists
    • This action will check if Network Management 2.0 service file exists under %system32% path.
  • Does remote shutdown pro service file exists
    • This action will check if Remote Shutdown Pro Audit service file exists under %system32% path.
  • Does remote desktop pro service file exists
    • This action will check if Remote Desktop Pro service file exists under %system32% path.
  • Does remote desktop pro util service file exists
    • This action will check if Remote Desktop Pro service file exists under %system32% path.