Outlook Support

At Crow Canyon, we are committed to providing excellent support to our customers.We offer a variety of support resources to help you use our products as successfully as possible. Support is provided during product evaluation (trial period) and to customers on an annual support contract. Others may purchase support per incident.

Annual Support Contracts – We offer Annual Support Contracts for our Outlook programs.

Support Process

We suggest that you follow the process below. This will ensure that our time and yours is used efficiently.

  • Please review the manuals provided with the product
  • For how-to questions, review our technical whitepapers
  • Check our Knowledge Base and FAQs
  • Submit a support ticket online
  • Call our support line if it is a high-priority incident

Support Services

Our products are easy to use and install. However, if you need extra assistance we offer online remote assistance for installation and setup. Additionally we provide live online training classes for your support group.

  • Installation and setup
  • Upgrade Assistance
  • Online Technician Training

See Details of our Service Offerings

Individual Support Calls

The initial purchase of our programs includes free support for 30 days. After the initial 30-day period, support incidents are $150/incident unless you have an Annual Support Contract.

For support for our SharePoint applications, click here

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