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Outlook Help Desk 3.0 Standard

Upgrading to Outlook Help Desk 3.0

Upgrade to the newest version of Outlook Help Desk to take advantage of the many new features and enhancements, including:

  • Knowledge Base
  • Enhanced Reporting
  • Better Interface
  • Copy to Tasks for sync with PDA
  • Print Tickets
  • Popup Message for end users
  • Special Notification of High Priority tickets
  • Efficient Attachment copying
  • Event Sink for Exchange 2000 email conversion
  • Web page improvements

The upgrade is a simple process explained in the User Manual (see the "Upgrading from Previous Version" section). We now include a completely overhauled Upgrade Utility that makes it much easier to upgrade!

See this page for a complete list of new features in version 3.0.

For Customers with the standard, uncustomized edition of Outlook Help Desk, the upgrade is $99. For Customers with a custom version of Outlook Help Desk, the upgrade is $199. We will make the same customizations on the 3.0 version.

Upgrade to Outlook Help Desk 3.0, no customizations

Upgrade to Outlook Help Desk 3.0, with customizations