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Benicia, CA, May 4, 2007
– Crow Canyon Software, Inc., today announced that CCS Network Inventory, an automated IT asset and inventory solution, will be available in May.
With powerful features including auto-discovery of PC and non-PC assets,
software license management, and integration with Crow Canyon’s
leading Help Desk application, CCS Network Inventory gives IT administrators greater
management and control over their increasingly complex support
environment. As with all Crow Canyon
products, CCS Network Inventory is powerful, yet easy to use and deploy, at a
cost effective price.
CCS Network Inventory performs
fast and detailed scan operations on all nodes on your enterprise network and
gathers a wide variety of information about available machines,
configurations and software. It offers a single-click scan to gather
information about remote machines on your network without installing any
client side programs.
Auto-discovery provides
IT departments with a transparent view of all IP assets within a network.
This process can be scheduled to “discover” at pre-defined intervals,
recording new and previously unseen assets and deliver hardware and software
information to a central inventory database for auditing. CCS Network Inventory greatly improves:
- Software
License Management – CCS Network Inventory has a built-in License Tracking feature
that allows you to manage licensing for all your applications. You can make sure
your organization stays legal and avoids software piracy.
- Hardware and
software upgrade management – CCS Network Inventory collects detailed
information that greatly assists with upgrade and configuration
management. With this information,
IT staff can easily see which IT assets are ready for upgrades and
patches.
- Support
problem resolution time – With CCS Network Inventory linked to Outlook
HelpDesk, support personnel can view IT asset configurations and changes
right from the trouble ticket form.
Additionally CCS inventory provides capacity status information
(for example disk free space) to aid in troubleshooting”. Computer configuration information can
be accessed standalone or from a trouble ticket within Outlook HelpDesk
to speed problem resolution time.
“CCS Network
Inventory is a powerful addition to our support productivity offerings,” said
Scott Restivo, CEO, Crow Canyon Software Inc. “When integrated with our Outlook
Help Desk application, the combination enables a new level of IT productivity
and efficiency.”
CCS Network Inventory will be available in May 2007
-ends-
About Crow Canyon Software Inc.
Crow Canyon Software provides powerful yet cost efficient support Help Desk
productivity applications that leverage the power of Microsoft platforms. These
applications bring order and increased service levels to the demanding world
of end user and customer support. Headquartered
in the San Francisco Bay area, Crow Canyon’s
award-winning products are used in over 2000 enterprises in 55 countries. Outlook HelpDesk and CCS Network Inventory is available through Crow Canyon’s
website at www.crowcanyon.com or
through authorized partners worldwide.
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