About Us

 

Our Customers

Our products have been purchased by over 2000 organizations in 60 countries worldwide.  Most are small-to-mid-sized organizations (SME) ranging from 50-10,000 employees and 1-350 agents on average, requiring service request management for internal and/or external customer support.

Below is a sample list of customers by industry. The number next to the industry title is total number of customers we have in that industry.

 

Biotech / Pharmaceutical (28)
Construction (24)

Adnexus
Array BioPharma Inc
Arrow Pharmaceuticals
Channel Bio Corp.
DUSA Pharmaceuticals, Inc.
Life Science Communications Ltd
Lifecycle Sciences
Loders Croklaan B.V.
Metabasis Therapeutics, Inc.
Organogensis
Agreliant

Barry Swenson Builder

Buildcorp Australia

Davis H. Elliot Company

Donley Inc

Griffin Industries

Hammond Electric

Holland Residential

Lea and Braze Engineering

M.D. Moody & Sons, Inc.

Marti Contractors Ltd.

Morgan Sindall plc

RJ Griffin & Co

Simonini Builders Inc

Tappe Construction Co.

Wick Building Systems, Inc.

 

Communications (12) Distribution (14)

Aarohi Communications

BaneTele AS

Citel Technologies, Inc.

Communication Concepts, Inc.

Express Telephone

Granite Broadcasting Co

Highland Cellular, LLC

Preferred Communication Systems, Inc.

Protocall Communications

Unity Telecom

Alaska Distributors Co.

Crane Supply Inc.

Gamma Global (UK) Ltd

Mathews Inc.

Platt Electric

Smith Turf

Sundance Catalog Company

The Joy Companies

Wynit, Inc.

 
Education (84) Finance / Insurance (88)

Cardinal Newman College
Colorado State University
Corpus Christi College
Louisburg College
Northeast Texas Community College
Ohio State University
Rice University
Texas Tech University
University of California
University of Cambridge
University of Michigan
University of Missouri

Chichester School District
Connecticut Department of Education
Galloway Township Public Schools
Granby Public Schools
Marple Newtown School District
New London Public Schools
San Luis Obispo COE
Tustin Unified School District

Baldwin School
Grace Brethren School
Gwinnett County Public Library
Hope Online Learning Academy
International School of Beijing, China
International School of Port of Spain
Oak Knoll School
Providence High School
Saint Mary's School
YMCA Service Learning Academy

Sure Skills
Ross University School of Medicine
Regent.Org.Uk
Platform Learning
Performax3
Mayo Foundation
Hope Online Learning Academy
Education.Au Limited
EC Language School

Banco Universal S.A. Unibanco
Bayer Employees Federal Credit Union
Charter Oak Federal Credit Union
Community Bank of Marion County
Community First Credit Union
First American Bank
First Financial Bank
First Florida Credit Union
Franklin Federal Savings and Loan
George Washington Savings Bank
Heritage Family Credit Union
LandesBank Berlin International S.A.
Mission Federal Credit Union
Parkway Bank & Trust Co.
Texas Bay Area Credit Union

Boston Capital
Clarium Capital Mangement
Egerton Capital Limited
Fiera Capital
Fiserv FSC, Inc.
Gottex Fund Management
ITG Inc.
LANSDOWNE PARTNERS
Millennium Partners
Oaktree Capital Management, LLC
So Cal Ufcw Trust Funds
Wrightwood Capital

Arch Reinsurance Ltd.
Compensation Risk Managers, LLC
First Residential Mortgage Network
Intercare Holdings Inc
LADCO Leasing
Niger Insurance Plc
Security Title Guaranty Co.
The Pension Alliance, Inc.
Traders Insurance Co First American Title Insurance
GE-Zurich Warranty Management, Inc.
Hyperion Insurance Group

Government (83) Health Care (72)

Dept. of Energy
Dept. of Veterans Affairs
Naval Facilities Expeditionary Logistics Center
Prime Ministers Office
Information Strike Force NAVSEA
Bureau of African Affairs
American Embassies
Canadian Embassies General in Guangzhou
Air National Guard 137 SWS

City Academy, Bristol
City of San Francisco
City of Bradenton,WA
City of Decatur, GA
City of Hoover, IL
City Of Menlo Park
City of Mentor, UT
City of Safford, AZ
City of South Lake, TX
Champaign County Government, IL

Contra Costa County DA
Fraser Valley Regional Library
Goochland County
Harford County Public Library
Lehigh and Northampton Transportation Authority (LANTA)
Maryland Dept. Housing and Community Development
Alabama Board of Pardons and Paroles
NYS Office for Technology
Prince William County Service Authority
US Army Corps of Engineers, Galveston District
VBA - Phoenix

St. Barnabas Hospital
Anna Jaques Hospital
Austin Surgical Hospital
Estes Park Medical Center
Memorial Hospital of York
Pueblo Community Health Center
Riverton Memorial Hospital
OCC Europe Ltd
Lawndale Christian Health Center

Agility Health Professionals, Inc.
Comprehensive Cardio Care (Chaney Systems, Inc.)
Corvallis Clinic
EPIC Imaging
Given Imaging
Health Benefits Direct
Heart Group, The
Intermountain Orthopaedics
LSU Health Care Services Division
MedAmerica
MedPlans
Midwest Heart Specialists
Nephrology,Inc
Physicians Medical Group of Santa Cruz County
PreferredOne
Prognosys Limited
Quinton Cardiology Inc.
Rutland Mental Health Services
Surgical Monitoring Services
Therapeutic Associates, Inc.
United Physicians
Trilogy Health Services
Witham Health Services
Vista Healthcare

Publishing (18) Entertainment / Hospitality (25)

Augsburg Fortress Publishers

CafePress

Chaucer Syndicates Ltd

ComputerWorld

Constructive Media Inc.

Gumdrop Books

Hayden-McNeil Publishing, Inc.

Mira Digital Publishing

Presstek

Reading Eagle Company

Standard Publishing

Washington City Paper

American Forces Network Europe
Calgary Zoo
Canadian Satellite Radio - XM Radio
F.A. Premier League Ltd., The
Gas Station TV
Harlem Children's Zone
Kalaallit Nunaata Radioa - Radio Greenland
KNTV/KBWB
Mt. Bachelor Ski Resort
Providence Performing Arts Center
Rainbow Studios
WHAS-TV

Starwood Hotels
Sunburst Hospitality Corporation
Swan and Dolphin Resort
Table Mountain Casino

Manufacturing (167) Non-Profit (143)

Apache Stainless Equipment
Bangkok Synthetics Co.,Ltd.
Berkshire Corporation
Black & Decker Distribution
Bradshaw International
Cal Spas
Ceradyne Thermo Materials
Cannon Muskegon
Control Technologies
Direct Medical Systems
Curanum AG
Emhart Fastening Teknologies
Freedman Seating Co.
General Dynamics Robotics Systems
GEO Specialty Chemicals
Harsco Gas & Fluid Control Group
Kitchen Craft Cabinetry
Lockheed Martin UK Integrated Systems & Solutions Ltd.
Merkel Freudenberg Fluidtechnic GmbH
Motorola
National Energy Equipment
Northrop Grumman
Oregon Steel Mills
Pacific Foods of Oregon
PanelView, Inc
Ready Mix USA, Inc.
Remington Products Company, L.L.C.
Reutech Radar Systems
Seiko Corp of America
Siemens AG Medical Solutions
sia Abrasives Industries AG
Power Drives Inc.
Precision Industries
Smiths Aerospace - Rockford
Superchips, Inc.
TEAC Aerospace
Texas Instruments France
Tyco Thermal Controls
Western Building Products
Phoenix Reman Group
Pioneer Hi-Bred Australia Pty.Ltd.

American Animal Hospital Association
American Association for Justice
American Health Care Association
American Society of Anesthesiologists
Community Housing Association
National Fire Protection Association
NRMCA
Regional Plan Association

Alliance for Lupus Research
Catholic Charities DC
Cayuga Home for Children
Clayton Foundation
Donors Forum of Chicago
Elizabeth Glaser Pediatric AIDS Foundation
Durrell Wildlife Conservation Trust
Geneva Centre for Autism
Gift of Hope Organ & Tissue Donor Network
Hamilton Center, Inc.
Mount Madonna Center
Ontario March Of Dimes
Philadelphia Youth Network
United Methodist Homes
United Way of SE CT
YMCA

Atlanta Convention & Visitors Bureau
Detroit Institute of Arts
Jewish Community Center of San Francisco
L.A. Philharmonic Assn.
San Antonio Convention & Visitors Bureau
SEIU Local 790
Tourism Vancouver
Hamilton Center, Inc.
Community Housing Association

Real Estate / Prop. Mgt (28) Retail (42)

Clark Realty Capital, LLC
Eastern Cape Development Corporation
Kane Realty Corporation
Lasco Development Corporation
Miles Properties, Inc.
Orwell Housing
RCI Pacific Pty Ltd
VALAD Property Group
Vanguard Realty Group
The Villages

British Teleflower Service
Capelli
Funtees
Hearts On Fire
Hurley International
JAM Industries Inc.
Jegs Automotive, Inc.
JT MotorSports & Racing
Kozy Shack Enterprises
Luxury Link
Phones Plus
Pictures Plus
R.W. Smith & Co.
Reckitt Benckiser
Security Lock Distributors
TravelSmith

Services - Business (158) Services - Tech / IT (195)

Associated Press - Ad Management Services
Anthonyrobbins.Com
Appleby
Australian Personnel Solutions
BORENIUS & Co Oy Ab
Bretech Engineering Ltd.
Careers, Inc.
Cash Resources Australia
Construction DataFax, Inc.
Consumer Credit Counseling Service
Cooper, Robertson & Partners
Davie Kaplan Chapman Braverman
Dealix Corporation
Deloitte
Edminster Hinshaw Russ and Associates
eSource Group, The
ETA Cuisenaire
Facilitate Digital
Helvetech
iEmployee
JPL Productions
Katzenbach Partners
Kaufman, Rossin & Co.
Kieckhafer, Schiffer & Company LLP
Muckel Anderson CPA's
Napier & Blakeley Group
National Enterprise Systems
Net Convergence LLC
Office Environments of New England
Ovation Research Group
Paradox Engineering
ROI Engineering Inc.
Scan-Direct
Siemens Government Services, Inc.
Signature, Inc.
Steinberg Group, The
Tag Worldwide
Taminco
TapeandMedia.com
Time Services, Inc.
Toner Business Services
Tragus Holdings LTD
TriNet

ACK Consulting Pty Ltd
ACOM Solutions, Inc.
Actia Corporation
AIS Network
AtNetPlus Inc
Avnet Global Information Solutions
Axcess Internet, Inc.
Banker's Toolbox, Inc.
Calyx Software
Cambridge Research Systems Ltd
CCMSI
Computers & Networks, Inc.
Cosi, Inc. Support Center
COSS Systems Inc
Data Domain, Inc.
DCS Information Systems
Deft Consulting
DelCor Technology Solutions, Inc.
Eagle Investment Systems
Edge Technologies, Inc.
Effective Computer Solutions
Enmark Systems/Nti
FPMI
Freeland Systems, LLC
Fusionic Ltd
Iasis Networks
IBITECH GmbH
Infinite Solutions, Inc.
INPRO GmbH Berlin
Janus Networks
MarketBridge
Network Focus, Inc.
Networksystems.Com
OnDemand Technologies
Riptech, Inc.
Sage Network, Inc
Shackleton Technologies LTD
Sierra Technology and Consulting
Silversword Solutions, LLC
Softworks Solutions
Solectron Technical Center
Corel Corporation
VLNet Inc.
VoCognition B.V.
Vontu

Transportation (27) Utilities / Oil & Gas(34)

Alaska Tanker Co.
AMJ Campbell Inc.
Boullioun Aviation Services
DGX/DHX - Dependable Hawaiian Express, Inc.
Freight Master Systems
Land Air Transport
Mackie Moving Systems
Mystic Logistics
Ozark Motor Lines, Inc.

Law Firms (35)

Berger Singerman
California Appellate Project - SF
CIR Law Offices LLP
Dowling, Aaron & Keeler, Inc., Attorneys at Law
Fisher Jones Greenwood
Hennigan, Bennett & Dorman LLP
Jones, Skelton & Hochuli
Kutak Rock LLP
Legal Aid Society of Alberta
Lieff, Cabraser, Heimann & Bernstein
Loiederman Soltesz Associates, Inc.
Martin L. Haines III Law Offices
Mayer, Brown, Rowe
McNutt & Litteneker, LLP
Miller, Alfano & Raspanti P.C.
National Association of Attorneys General
Nesbittlaw
O'Connor & Drew PC
Rosenn, Jenkins & Greenwald
Rumberger, Kirk, and Caldwell
Ulmer & Berne LLP
Volpe and Koenig, P.C.
von Briesen & Roper, s.c.

Advanced Disposal Services
Beauregard Electric Cooperative, Inc.
Duck River EMC
Greystone Power
Kissimmee Utility Authority
Little Rock Wastewater Utility
Newell Recycling of Atlanta, Inc
NOCO Energy Corp.
Quality Recycling Specialties
Reedy Creek Improvement District
S&C Electric Canada Ltd.
Solano Irrigation District
Southwest Water Company

Pasadena Refining

Tenaska, Inc.

Allchem Industries

Beryl Oil & Gas

American Refining Group

ARCO Ltd.

ECS Refining

 

   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

 

Additional Resources

March 25, 2009 CCS HelpDesk VOTED MSEXCHANGE.ORG READERS’ CHOICE AWARD WINNER

March 5, 2009 Crow Canyon Systems announced CCS HelpDesk Pro

Nov 6, 2008 Crow Canyon Systems, announced CCS Service Request for Employee Services,

May 12, 2008 Crow Canyon offers Unique Outlook on Help Desk Tools (Window IT Pro)

May 1, 2008 - Crow Canyon Announces CCS HelpDesk 4.0 (formerly Outlook HelpDesk

Mar 26 , 2008 - Outlook HelpDesk Wins MSExchange Readers' Choice Award

Jan 7, 2008 - Crow Canyon Adds Application Services Director to team

Nov 12, 2007 - Crow Canyon announces 2000th Customer Purchases Outlook HelpDesk

May 4, 2007 - Crow Canyon announces CCS Network Inventory automated IT asset tracking

March 1, 2007 - Crow Canyon announces support for Microsoft Vista and Outlook 2007