Crow Canyon is committed to providing excellent support to its customers. We offer a variety of support options to help you use our products as successfully as possible.
Announcing the launch of our new online Knowledge Base and Support Center. We intend to grow this into a substantial resource for our customers that will help them install, configure, and use our software as effectively as possible. Please check back as we grow this KB from only a few articles to a full-fledged online resource for our customers!
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CCS Service Request Support
Main Page | Product Manuals/Tutorials
CCS HelpDesk & Outlook Help Desk Support
Main Page | Product Manuals Upgrade to CCS HelpDesk 4.0
CCS Network Inventory Support
Get the benefits of our great support for one year! We offer Basic, Basic Plus, and Premium Annual Support Contracts for Outlook Help Desk and CCS HelpDesk 4.0, as well as Annual Support Contracts for CCS Network Inventory.
For details and pricing on Annual Support Contracts, see this page.
The initial purchase of our Help Desk programs include free support for 30 days. After the initial 30-day period, support incidents are $95/incident unless you have an Annual Support Contract.